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Technical Services

Software updates, information, and highly skilled technical resources from Javelin

Whether you are a designer, engineering manager, or business manager, you can benefit from SolidWorks Subscription Services. As a designer, you are entitled to automatic upgrades to the most up-to-date versions of SolidWorks software. As a business manager, you have access to the latest technology, information, and support to protect your investment and ensure continuous productivity improvements.

Best of all, your annual subscription makes you a full member of the SolidWorks User Community, increasing opportunities for you to influence future product direction.

Javelin Technologies’ staff and technical support are excellent. They are knowledgeable, helpful and thorough. Technical questions are always answered; either immediately or in a timely manner. We’re a high quality, fast-paced operation that expects the same from our support team

Christa Carey, Technical Support Manager, Protocase Inc.

Features and Benefits of Subscription Service

Subscribers receive the following services:

• Automatic upgrades to the most up-to-date versions of SolidWorks software.
• Telephone and e-mail support provided by our technical services team of certified SolidWorks Professionals
• Remote desktop support service, javelin technical team can provide support directly on your machine if required
• Full access to the Customer Portal where you can download software enhancements, access the SolidWorks Knowledge Base, report and track service requests, view archived webcasts, and much more.
• SolidWorks enhancement request privileges.
• Free listing in the SolidWorks Manufacturing Network for qualified service companies.