You may receive the error “object doesn’t support this property or method” while viewing a document in Internet Explorer via the Workgroup PDM Viewer eDrawings View.
This error is usually followed by a pop up warning stating: “this website wants to run the following add-on: ‘EModelView Module’ from SolidWorks (unverified publisher). If you trust the website and the add-on and want to allow it to run, click here… “.
To resolve this issue:
Select Internet Options.
Choose the Security tab and select Trusted sites.
Add the PDMWorks Workgroup Viewer URL to the list of trusted web sites .
This must be repeated on all client machines attempting to view documents via eDrawings in Internet Explorer.