Workgroup Viewer Error – Trusted Sights

Article by Joe Medeiros, CSWE, last updated on May 29, 2016

You may receive the error “object doesn’t support this property or method” while viewing a document in Internet Explorer via the Workgroup PDM Viewer eDrawings View.

This error is usually followed by a pop up warning stating: “this website wants to run the following add-on: ‘EModelView Module’ from SolidWorks (unverified publisher). If you trust the website and the add-on and want to allow it to run, click here… “.

To resolve this issue:

Select Internet Options.

IE options

Choose the Security tab and select Trusted sites.


Add the PDMWorks Workgroup Viewer URL to the list of trusted web sites .


This must be repeated on all client machines attempting to view documents via eDrawings in Internet Explorer.

Related Posts

Related content by tag:

Joe Medeiros, CSWE

Want to learn SOLIDWORKS?

Take a training course from our team of Certified SOLIDWORKS Experts