The EPDM user log file and the Archive Server log, can help to identify issues with EPDM, but some events are not captured by these logs. The Windows Application Log can often reveal issues not seen in the other logs.
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Workgroup PDM performance is directly tied to the size of the Vault (a smaller size is better).
For that use the SolidWorks Workgroup PDM VaultAdmin:
- Under the Project tab Archive old revisions and obsolete projects to reduce file size.

A license of SolidWorks Workgroup PDM Advanced Server is required for use of the Solidworks Workgroup PDM Viewer. The SolidWorks Workgroup PDM Advanced Server is not included with Solidworks Basic Professional or Premium and must be purchased separately. Once SolidWorks Workgroup PDM Advanced Server has been purchased, there are a number of steps that must be completed in order to allow access to the Viewer.
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Start up time of the vault can be improved by running the Rebuild Vault option once or twice a month on the system where the vault was created.
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You may receive the error “object doesn’t support this property or method” while viewing a document in Internet Explorer via the Workgroup PDM Viewer eDrawings View.
This error is usually followed by a pop up warning stating: “this website wants to run the following add-on: ‘EModelView Module’ from SolidWorks (unverified publisher). If you trust the website and the add-on and want to allow it to run, click here… “.
To resolve this issue:
Select Internet Options.

Choose the Security tab and select Trusted sites.

Add the PDMWorks Workgroup Viewer URL to the list of trusted web sites .

This must be repeated on all client machines attempting to view documents via eDrawings in Internet Explorer.
This tip came from the SolidWorks Knowledgebase. This is a question I receive on a regular enough basis that I felt that it would be posting on Javelin’s blog. This tip as well as many other great tips can be found on the SolidWorks Knowledgebase which can be accessed through the SolidWorks Customer Portal at https://customerportal.solidworks.com/.
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A default viewer can be assigned to preview selected file types from the Local Vault View. In the EPDM Admin Tool, either under the Group or User Node, right click on a group or user and select Settings.

Select the Viewer tab and left click on Add.

Under Installed Viewers, enter the file extension(s) that will be associated with the viewer. Multiple file types are separated with commas.

Browse or enter the full path to the viewer application.

The SolidWorks rename option available from the SolidWorks Explorer

or Windows Explorer

will not handle renaming the vault file correctly as it only processes the locally cached copy of the file. It will not rename the vaulted file but create a brand new file.
EPDM has built in support to rename files. To rename a file in an EPDM vault, right-click the file and select the standard Windows rename menu option.

Provided the user has permission in vault to rename the file, it will rename the file and also handle all versions of the file.
Creative Element Power Tools is a collection of productivity tools for Microsoft Windows 7, Windows Vista, Windows XP, Windows Server 2008, Windows Server 2003, and Windows 2000. http://creativelement.com/powertools/

Some of my favorite tools are:
- Power Rename: Rename multiple files in one step
- Copy or Move File anywhere: Copy or move a file without having to navigate to the target folder in Explorer.
- Delete in-use files: Delete In-Use File to queue Windows to delete the file the next time you start your PC.
- File Type Doctor: To update stubborn file associations
- Search and replace Registry entries
Please note: Javelin does not support these tools nor does it make any recommendations regarding these tools. Use of these tools is strictly “use at own risk”.
The Character limit that can be entered into a multi-line Edit box, of a data card is 2^20- 1 (1,073,741,823), but the custom property character limit of a program may have a smaller upper limit.
For example in SolidWorks the upper limit is 1000 characters, while in Microsoft Office it is 256 characters. Adding more characters then the limit will result in a truncated custom property value.
