Moving The SolidNetWork License (SNL) Manager to a NEW Home (server)

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As older computers become outdated and need to be replaced, or upgraded, a fairly common question we get from IT departments is how to move the SolidWorks network license to a new server with the least amount of disruption to users possible.

The steps below detail how to move an activation based, meaning SolidWorks 2010 or newer, SolidNetWork License service to a new computer.
 
 
 

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The Last Step to Update the SolidNetWork License Server

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When updating SolidWorks that has been installed using a floating, network license the latest version, many users will forget the very last step, re-activating the SolidNetwork License Manager.

This needs to be done  so that the SolidNetWork License Manager can communicate with the SolidWorks Activation Center and be allowed to provide the new, updated licenses to the SolidWorks users who are connected using the network licensing system.

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Repairing SolidWorks – The How-To Guide

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If you encounter problems with an installed SolidWorks product, you can use the SolidWorks Installation Manager to repair the installation of the product.

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Troubleshooting the SolidWorks Installation Manager Download

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In order to provide the latest available service packs and current media to customers, SolidWorks has introduced the SolidWorks Installation Manager.  The SolidWorks Installation Manager provides an automated method to download all required installation files to a single folder.  If bandwidth is a concern, you should only need to download the entire installation fileset once per service pack, and then share it among the user base in your organization.  The set of files required for the entire installation process is usually around 5.5 GB and service packs are released 4 to 5 times a year.  With the downloaded fileset residing on a server or burned to a DVD, you can then use them to distribute the service pack as needed.

In some instances, the security settings can prevent this process from taking place.  Please try the following solutions to allow for proper downloading.

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Blank SolidWorks Installation Manager Solved

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If you experience a blank Installation Manager window when attempting to install SolidWorks, this may be caused by your Internet Browser settings.  First try resetting your Internet Browser options to default, close the browser and re-launch the SolidWorks Installation Manager.

This could also be caused by a Microsoft Internet Explorer security update mentioned at http://support.microsoft.com/kb/967941.  Try uninstalling through Start > Control Panel > Programs and Features (Add/Remove Programs in WinXP) > View installed updates.  Uninstall KB967941 if possible and follow Workaround Method 4 from the webpage.

CAD ADMINS, here’s a SolidWorks 2011 improvement you’ll really like!

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For CAD admins out there, SolidWorks 2011 has made a nice enhancement you’ll really benefit from – no longer do you need to download the 64-bit installation fileset using a 64-bit machine and the 32-bit fileset from a 32-bit machine.  You can now download either package from either machine type, i.e. 64-bit on a 32-bit machine, and 32-bit files on a 64-bit machine.  Obviously of course this only applies to the DOWNLOAD option, you still need to ensure the right package is used for installation based on the workstation bit rate.

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