Subscription Service
Software updates, information, and highly skilled technical resources
Whether you are a designer, engineering manager, or business manager, you can benefit from Subscription Services. As a designer, you are entitled to automatic upgrades to the most up-to-date versions of your software. As a business manager, you have access to the latest technology, information, and support to protect your investment and ensure continuous productivity improvements.
SolidWorks 2010 is now available
If you have been considering reinstating your subscription service with Javelin, NOW is the time so you can receive the latest release of SolidWorks. Call Christy, Customer Care Representative at 1-877-219-6757 Ext. 234
Click here to request a Quote for SolidWorks Subscription Service
Features and Benefits of Subscription Service
Subscribers receive the following services:
- First class Technical Support:
- Telephone and e-mail support provided by our technical services team of Certified Professionals
- Remote desktop support service, Javelin technical team can provide support directly on your machine if required
- Full access to the SolidWorks Customer Portal: http://customerportal.solidworks.com
- Download service packs and version upgrades
- Access a 24/7 Knowledge Base
- Access SolidWorks Implementation & Best Practice Guides
- Submit software enhancements
- Report and track service requests
- View archived webcasts
- And much more…
- FREE online training for the latest release of SolidWorks by Javelin Certified Instructors.
- Receive our monthly technical journal publication with articles and videos to help you work more efficiently with your software.
- FREE monthly Talk to the Tech web sessions, members of the Javelin Technical Support Team broadcast monthly web sessions to our Subscription Service Customers. During these web sessions, you will learn tips, tricks and best practices on how to use SolidWorks and SolidWorks Partner Products.
- FREE listing in SupplierSource (www.suppliersource.com)
- Subscription Service customers may redeem one (1) free SolidWorks Certification Exam per serial number. To learn more, please click here to visit the SolidWorks website. (note: a customer portal login is required to enter the site). Certification exams included are listed below:
Javelin Technologies’ staff and technical support are excellent. They are knowledgeable, helpful and thorough. Technical questions are always answered; either immediately or in a timely manner. We’re a high quality, fast-paced operation that expects the same from our support team
Christa Carey, Technical Support Manager, Protocase Inc.
