Subscription Service
Software updates, information, and highly skilled technical resources
Whether you are a designer, engineering manager, or business manager, you can benefit from Subscription Services. As a designer, you are entitled to automatic upgrades to the most up-to-date versions of your software. As a business manager, you have access to the latest technology, information, and support to protect your investment and ensure continuous productivity improvements.
Features and Benefits of Subscription Service
Subscribers receive the following services:
- First class Technical Support:
- Telephone and e-mail support provided by our technical services team of Certified Professionals
- Remote desktop support service, Javelin technical team can provide support directly on your machine if required
- Full access to the SolidWorks Customer Portal: http://customerportal.solidworks.com
- Download service packs and version upgrades
- Access a 24/7 Knowledge Base
- Access SolidWorks Implementation & Best Practice Guides
- Submit software enhancements
- Report and track service requests
- View archived webcasts
- And much more…
- FREE online training for the latest release of SolidWorks by Javelin Certified Instructors.
- Receive our monthly technical journal publication with articles and videos to help you work more efficiently with your software.
- FREE listing in SupplierSource (www.suppliersource.com)
Javelin Technologies’ staff and technical support are excellent. They are knowledgeable, helpful and thorough. Technical questions are always answered; either immediately or in a timely manner. We’re a high quality, fast-paced operation that expects the same from our support team
Christa Carey, Technical Support Manager, Protocase Inc.
