Technical Support

Comprehensive Tech Support for Subscription Service Customers

Access our FAQs and latest Technical Tips below:

Latest SOLIDWORKS 2020 Videos

SOLIDWORKS 2020 Direct Mesh Editing

SOLIDWORKS 2020 Direct Mesh Editing

Direct mesh editing enhancements in SOLIDWORKS 2020 improve the ability to edit BREP Mesh formats like STL by introducing new tools like Fillet, Chamfer, Mutual…

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SOLIDWORKS 2020 Decimation

SOLIDWORKS 2020 Decimation and Body Compare

Mesh enhancements in SOLIDWORKS 2020 include the ability to simplify complex mesh data using the new Mesh Decimation tool, creating accurate solid bodies with planes…

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SOLIDWORKS 2020 Markup

SOLIDWORKS 2020 Markup

Markup enhancements in SOLIDWORKS 2020 include its own toolbar and CommandManager tab, improved hover previews, exporting to PDF, JPEG and TIFF formats, support for 2D…

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SOLIDWORKS 2020 Sketching

SOLIDWORKS 2020 Sketching

Sketching enhancements in SOLIDWORKS 2020 include improved workflows when using touch-enabled devices, smoother transitions with G3 Continuity, and significant improvements to the “Redo” functionality. With…

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SOLIDWORKS 2020 PDM Web2

SOLIDWORKS PDM 2020 Web2

Web2 with SOLIDWORKS PDM 2020 introduces expanded functionality for accessing your data from a web browser on your computer, phone or any device with an…

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SOLIDWORKS Subscription Services

Improve your performance and productivity with Javelin services

Javelin Support Team

Technical Support

With SOLIDWORKS Subscription Service, you have access to extensive help from our SOLIDWORKS experts. Which will enhance your software investment and guide you through development challenges.

Benefits
  • Live Technical Support from our certified support team.
  • Remote Support to solve your technical issue right on your machine.
  • Regular Communication of software updates and technical tips and tricks.
SOLIDWORKS User

Upgrades & Resources

Enjoy the latest version of your software and direct access to a comprehensive library of drawings, parts, assemblies, and features contributed by users around the globe.

Advantages
  • Automatic Upgrades to the most Up-to-date Version of your SOLIDWORKS software.
  • FREE access to the SOLIDWORKS Customer Portal for Macros, Documentation, and the ability to submit Enhancement Requests.
  • Full access to the SOLIDWORKS Knowledge Base for Articles, Tech Tips, and Best Practices.
MySolidWorks

Online Training & Certification

A MySolidWorks online account is included with your subscription service where you can get answers, stay current, and sharpen your design skills with online training.

Features
  • Your MySolidWorks Standard Account includes 600+ online tutorial videos.
  • FREE access to SOLIDWORKS testing and certification to help you become a Certified SOLIDWORKS Associate (CSWA) or Professional (CSWP).

Do you need Technical Suppport

Call us free at  1-877-219-6757  and get your questions answered