Technical Support

Comprehensive Tech Support for Subscription Service Customers

Access our FAQs and latest Technical Tips below:

Latest SOLIDWORKS 2021 Videos

SOLIDWORKS 2021 Assembly Performance

SOLIDWORKS 2021 Assembly Performance

Access and work on your assemblies more efficiently with SOLIDWORKS 2021. Watch the demo to learn about the latest assembly performance enhancements: SOLIDWORKS 2021 Assembly…

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SOLIDWORKS eDrawings 2021

SOLIDWORKS 2021 eDrawings

eDrawings excels at allowing you to share your 3D concepts while protecting your intellectual property. eDrawings 2021 gives you more options to make communicating your…

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SOLIDWORKS 2021 Parts

SOLIDWORKS 2021 Parts

In SOLIDWORKS 2021, Sheet metal edge flanges can now be created along non-linear edges. A new colour picker is available to help precisely define Appearances….

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SOLIDWORKS 2021 User Experience

SOLIDWORKS 2021 User Experience

SOLIDWORKS is known for its intuitive and customizable user interface. In SOLIDWORKS 2021 the user experience gets even better with enhancements that make you more…

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SOLIDWORKS Subscription Services

Improve your performance and productivity with Javelin services

Javelin Support Team

Technical Support

With SOLIDWORKS Subscription Service, you have access to extensive help from our SOLIDWORKS experts. Which will enhance your software investment and guide you through development challenges.

Benefits
  • Live Technical Support from our certified support team.
  • Remote Support to solve your technical issue right on your machine.
  • Regular Communication of software updates and technical tips and tricks.
SOLIDWORKS User

Upgrades & Resources

Enjoy the latest version of your software and direct access to a comprehensive library of drawings, parts, assemblies, and features contributed by users around the globe.

Advantages
  • Automatic Upgrades to the most Up-to-date Version of your SOLIDWORKS software.
  • FREE access to the SOLIDWORKS Customer Portal for Macros, Documentation, and the ability to submit Enhancement Requests.
  • Full access to the SOLIDWORKS Knowledge Base for Articles, Tech Tips, and Best Practices.
MySolidWorks

Online Training & Certification

A MySolidWorks online account is included with your subscription service where you can get answers, stay current, and sharpen your design skills with online training.

Features
  • Your MySolidWorks Standard Account includes 600+ online tutorial videos.
  • FREE access to SOLIDWORKS testing and certification to help you become a Certified SOLIDWORKS Associate (CSWA) or Professional (CSWP).

Do you need Technical Suppport

Call us free at  1-877-219-6757  and get your questions answered