Technical Support

Comprehensive Tech Support for Subscription Service Customers

Access our FAQs and latest Technical Tips below:

Latest SOLIDWORKS 2020 Videos

SOLIDWORKS CAM 2020 Probing

SOLIDWORKS CAM 2020 Probing

Manufacturing of critical features with tight tolerances requires resetting the coordinate system. Probing operations are used to reset toolpath coordinates to enable the most precise…

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SOLIDWORKS Electrical 2020 leader lines

SOLIDWORKS Electrical 2020 Leader Lines

SOLIDWORKS Electrical 2020 introduces leader lines for text and balloons. Use the Leader Style Manager to define the leader appearance such as line type, text…

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SOLIDWORKS Simulation 2020 Free Body Force

SOLIDWORKS Simulation 2020 Free Body Forces

SOLIDWORKS Simulation 2020  adds the ability to calculate free body forces at every time step for both non-linear static and dynamic studies. Free body forces…

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SOLIDWORKS Electrical 2020 User Rights

SOLIDWORKS Electrical 2020 User Rights

SOLIDWORKS Electrical 2020 introduces customizable user rights profiles. User rights determine what each user is able to view and modify within SOLIDWORKS Electrical. Each profile has…

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SOLIDWORKS 2020 Drawings

SOLIDWORKS 2020 Drawings

In SOLIDWORKS 2020 there have been powerful new productivity enhancements in Drawings that make documenting your designs even faster. Learn how to rapidly change sheet…

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SOLIDWORKS Subscription Services

Improve your performance and productivity with Javelin services

Javelin Support Team

Technical Support

With SOLIDWORKS Subscription Service, you have access to extensive help from our SOLIDWORKS experts. Which will enhance your software investment and guide you through development challenges.

Benefits
  • Live Technical Support from our certified support team.
  • Remote Support to solve your technical issue right on your machine.
  • Regular Communication of software updates and technical tips and tricks.
SOLIDWORKS User

Upgrades & Resources

Enjoy the latest version of your software and direct access to a comprehensive library of drawings, parts, assemblies, and features contributed by users around the globe.

Advantages
  • Automatic Upgrades to the most Up-to-date Version of your SOLIDWORKS software.
  • FREE access to the SOLIDWORKS Customer Portal for Macros, Documentation, and the ability to submit Enhancement Requests.
  • Full access to the SOLIDWORKS Knowledge Base for Articles, Tech Tips, and Best Practices.
MySolidWorks

Online Training & Certification

A MySolidWorks online account is included with your subscription service where you can get answers, stay current, and sharpen your design skills with online training.

Features
  • Your MySolidWorks Standard Account includes 600+ online tutorial videos.
  • FREE access to SOLIDWORKS testing and certification to help you become a Certified SOLIDWORKS Associate (CSWA) or Professional (CSWP).

Do you need Technical Suppport

Call us free at  1-877-219-6757  and get your questions answered