Fundamentals of Change Management
Configuration Management Course CM2-03
Organizations continually struggle to define a fast and efficient change management process. Many organizations have changed or replaced their change process multiple times without understanding the dynamics of change or the building blocks needed to facilitate change management.
Struggles with item re-identification decisions and the required level of visibility of changes directly impact the ability to develop and maintain the digital twin. The management of change includes understanding it’s impact throughout the entire organization and the total product/solution lifecycle.
This course introduces a closed-loop change process and identifies several enabling building blocks that reside outside the scope of the change process. The concept of Enterprise Configuration Management (ECM) is dependent upon those building blocks. It also provides a decision tree that defines the proper rules for managing re-identification and ensuring full visibility of the digital twin.
This course also addresses the cultural changes that must be understood and implemented to facilitate the needed improvements in the change process. The end goal is to always present the organization with requirements that are clear, concise and valid. That can only be achieved by a fast and efficient process that accommodates change.
This course is recommended for:
- Project Managers, Project Leaders, Project Controllers, and Project Members.
- Quality Assurance Managers, General Managers, Engineering Managers, and Process Implementation Team Members.
- IT Managers, Software Controllers, Developers, and Testers.
- Support Managers, Application Engineers, and Support Technicians.
- Lab Managers and Lab Technicians.
- Service Managers, Service Controllers, Service Technicians
- Configuration/Build Managers.
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Executive Classes and Overview Training can also be provided. Management understanding and recognition is important to improving any process.
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