Troubleshooting your PropertyLinks Installation

Article by Scott Durksen, CSWE created/updated August 9, 2010

If you are experiencing difficulties installing PropertyLinks or PropertyLinksXpress, here are some guidelines to ensure a clean installation.

1)  Disable your User Account Control (UAC)

  • Start > Control Panel > User Accounts > Change User Account Control settings
Disabling Windows 7 UAC

Disabling Windows 7 UAC

2)  Uninstall PropertyLinks through Start > Control Panel > Programs and Features

3)  Search for any remains of PropertyLinks in the Registry Editor

  • Start > Run > type regedit > click OK
  • In the left pane, drill down through the folders: HKEY_LOCAL_MACHINE > SOFTWARE > SolidWorks > AddIns
PropertyLinks Registry Key

PropertyLinks Registry Key

  • Search for the following keys, right-click the key and select “Export” to save a backup
    • {eb7415bb-bd4a-4fcc-babc-fed75af89994}
    • {e87e7ebe-9441-48fa-af5b-9f1f26e60dbc}
  • Once saved, right-click on the key and select Delete

4)  Restart your computer

5)  Stop any Antivirus or Anti-spyware software

  • Start > Run > type services.msc > click OK
  • Browse through the list of services, right-click any instances of your antivirus or anti-spyware and select Stop

6)  With SolidWorks closed, UAC shutoff, and antivirus software stopped, run Setup.exe from the PropertyLinks installation folder.

7) IMPORTANT: Be sure to also run “x64 PropertyLinks Registry.bat.” by right clicking on the file and selecting “Run as administrator”,

8) Open SolidWorks, go to Tools > Add-Ins.  Deselect all add-ins and only turn on PropertyLinks.  If PropertyLinks is working correctly, turn on all other add-ins and test again.  Some add-ins are known to conflict with PropertyLinks.

Download FREE PropertyLinksXpress

Are you looking for a copy of the PropertyLinksXpress Add-in product designed by Javelin for SolidWorks custom property insertion automation and management, you can download it from here.

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Scott Durksen, CSWE

Scott is a SOLIDWORKS Elite Applications Engineer and is based in our Dartmouth, Nova Scotia office.

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