EPDM – Where to locate the Enterprise User Log File

Article by Joe Medeiros, CSWE updated March 23, 2011

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Often the SolidWorks Enterprise PDM log file can be instrumental in pin pointing user specific issues.  Entries in the log file can be used to find a solution in the Solidworks Knowledgebase at https://customerportal.solidworks.com/

Javelin’s SolidWorks Help Desk support staff will often request this log file to help troubleshoot SolidWorks Enterprise PDM problems.

1.  Click on the Windows Start button and select “All Programs”

2.  From Solidworks Enterprise PDM, select “Administration”

3.   Local Settings, right click on “Log File”

4.  To open and view the file select “Open”

5.  The log file can also be pasted onto your desktop, a folder or as an e-mail attachment.

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Joe Medeiros, CSWE

Joe Medeiros is a SOLIDWORKS and PDM Certified Expert. He has been helping SOLIDWORKS users with training, mentoring and implementations since 1998. He combines industry experience with a thorough understanding of SOLIDWORKS products to assist customers in being successful. He shares his experience and expertise through blogs; one of which has been incorporated into the SOLIDWORKS Essentials training manual.