Workgroup Viewer Error – Trusted Sights

Article by Joe Medeiros, CSWE created/updated May 7, 2013

You may receive the error “object doesn’t support this property or method” while viewing a document in Internet Explorer via the Workgroup PDM Viewer eDrawings View.

This error is usually followed by a pop up warning stating: “this website wants to run the following add-on: ‘EModelView Module’ from SolidWorks (unverified publisher). If you trust the website and the add-on and want to allow it to run, click here… “.

To resolve this issue:

Select Internet Options.

IE options

Choose the Security tab and select Trusted sites.


Add the PDMWorks Workgroup Viewer URL to the list of trusted web sites .


This must be repeated on all client machines attempting to view documents via eDrawings in Internet Explorer.

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Joe Medeiros, CSWE

Joe Medeiros is a SOLIDWORKS and PDM Certified Expert. He has been helping SOLIDWORKS users with training, mentoring and implementations since 1998. He combines industry experience with a thorough understanding of SOLIDWORKS products to assist customers in being successful. He shares his experience and expertise through blogs; one of which has been incorporated into the SOLIDWORKS Essentials training manual.