Javelin / TriMech Author

Adam Harte-Maxwell, CSWE

Director of Client Success at Javelin / TriMech. I manage a team of ~40 client success analysts who provide technical support for Dassault Systemes SOLIDWORKS 3D CAD, PDM file management, SIMULATION FEA/CFD, ELECTRICAL, COMPOSER and VISUALIZE, and more, to our clients across Canada and eastern United States from Maine to Florida. My first exposure to SOLIDWORKS was the 98Plus version in my prior life as a mechanical designer prior to January 2005 when I joined Javelin.

IMPORTANT! Transfer Activation Prior to Upgrading to SOLIDWORKS 2024

Transfer Activation

Prior to installing SOLIDWORKS 2024, you need to transfer activation from your prior release of SOLIDWORKS to ensure it’s available to activate SOLIDWORKS 2024.

Read More...

PRODUCT RETIREMENT: CATIA® V5-SOLIDWORKS Translator

CATIA V5 SOLIDWORKS Translator

The CATIA® V5-SOLIDWORKS Translator is no longer supported and can no longer be renewed. This tool is also not available in SOLIDWORKS 2019 or newer. Replaced by SOLIDWORKS 3D Interconnect The CATIA V5-SOLIDWORKS Translator was replaced by 3D Interconnect, which provides direct integration of native…

Read More...

Why might a Video Card Driver not install, causing an incompatibility warning?

Video card driver

Microsoft has announced a new video card driver structure for all hardware manufacturers: “DCHU (Declarative, Componentized, Hardware Support Apps, Universal API compliance) “. What does this mean for SOLIDWORKS? Towards the end of 2018, hardware manufacturers began shipping new systems with the new video card driver…

Read More...

SOLIDWORKS system performance with Spectre and Meltdown patch

Spectre and Meltdown

DS SOLIDWORKS is performing extensive testing in an effort to determine the potential impact of any solutions that are issued to mitigate the Spectre and Meltdown vulnerabilities. The SOLIDWORKS Knowledgebase solution S-074167 discusses the potential effect on performance upon systems that have employed the Microsoft® Windows® Update…

Read More...

Updates to the End of Life (EOL) plan for SOLIDWORKS and other products

SOLIDWORKS End of Life Plan

SOLIDWORKS has updated their System Requirements to include SOLIDWORKS 2018. This includes updates to the End of Life (EOL) plan for SOLIDWORKS and other products. In addition, the SOLIDWORKS Product Data Management web page has been simplified to update many notes for clarity. We strongly recommend that…

Read More...

Our Tech Support EMAIL Not Arriving?

Email

On Friday SEPT 22, our support ticketing system, NetSuite, changed their email domain. Many of you have probably experienced problems in the past receiving email from our tech support, i.e. emails being caught by a SPAM filter or going into your JUNK folder, which is…

Read More...

Why is SOLIDWORKS 2016 PDM Standard not available to install?

SOLIDWORKS 2016 PDM Standard

Now that SOLIDWORKS 2016 SP0 is available, a NEW PDM tool is also available to eligible customers, SOLIDWORKS 2016 PDM Standard. We’ve been receiving calls from customers wondering why they cannot yet install and begin using PDM Standard. SOLIDWORKS has yet to “enable” PDM Standard…

Read More...

Do you use a HP Z800 with 64GB or more of RAM? PLEASE READ…

If you use, or are planning on purchasing in the near future, a HP Z800 workstation running Windows 7 x64 that has 64 GB or more of RAM installed and NVidia Quadro graphics, you could run into a driver compatibility problem that will prevent SolidWorks from running unless Software OpenGL mode is used.

Read More...

“SOLIDWORKS has detected that your system resources are running low” message explained…

NOTE: An updated version of this information can be found at https://www.javelin-tech.com/blog/2018/03/solidworks-resource-monitor-warning/   Anyone who works with large SOLIDWORKS files has very likely received the warning: SOLIDWORKS System Resources Running Low. Of course your initial response was to check your RAM usage in the Task…

Read More...

SolidWorks 2011 adds IFC file export

Are you a SolidWorks user who collaborates with architectural or building construction design?  If so, I have good news!  SolidWorks 2011 now provides Industry Foundation Classes (IFC) export based on the latest International Alliance for Interoperability (IAI) IFC 2×3 data exchange standard.  This export type…

Read More...

CAD ADMINS, here’s a SolidWorks 2011 improvement you’ll really like!

For CAD admins out there, SolidWorks 2011 has made a nice enhancement you’ll really benefit from – no longer do you need to download the 64-bit installation fileset using a 64-bit machine and the 32-bit fileset from a 32-bit machine.  You can now download either…

Read More...

Getting to Know the Javelin Customer Care Team – We are Rollcoaster Junkies

Everyone once in a while, we like to get out as a team and do something fun!  This summer, the majority vote was for Canada’s Wonderland.  Well, turns out we have a fair number of coaster junkies.  If you are a fellow junkie and have…

Read More...

How to use multiple SolidWorks serials with the SolidNetwork License Manager

So, how does someone who possesses 2 or more network SolidWorks serial numbers use them with the same SolidNetwork License Manager?  Great question! You’ll be happy to know that I have the answer for you!

Read More...