SOLIDWORKS Customer Portal

LOCKED OUT of the SOLIDWORKS Customer Portal? (Didn’t this happen last year too!)

Locked SOLIDWORKS Customer Portal

Typically shortly after the release of a new MAJOR version of SOLIDWORKS (fall time frame), we get calls from umpteen frustrated customers wondering why they are NOW locked out of their SOLIDWORKS Customer Portal account, when the week prior they had access to it. AND, it’s reporting their SOLIDWORKS Subscription Service has expired as the…

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How do I download older versions of eDrawings?

download older eDrawings versions

Lets say you have SOLIDWORKS 2017 installed on your machine, which also provides you access to eDrawings 2017; but you also need access to an older version of eDrawings such as eDrawings 2015. To download older eDrawings versions follow the procedure below: Log in to your SOLIDWORKS Customer portal account. 2. On the SUPPORT tab, in…

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How do I create a SOLIDWORKS ID / Customer Portal Account?

After a customer purchases a license of SOLIDWORKS quite often the first question they ask is “How do I create SOLIDWORKS ID?”. The SOLIDWORKS Customer Portal provides customers, who have an active subscription service contract, access to a number of SOLIDWORKS tools conveniently located in one place, 24 hour x 7 days a week. Follow…

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SOLIDWORKS CAD Admin Dashboard

Starting in 2013 SOLIDWORKS added a new section to the Customer Portal, the CAD Admin Dashboard. Features and Benefits The CAD Admin Dashboard uses information gathered from the SOLIDWORKS Customer Experience Improvement Program to provide snapshots of system information and SOLIDWORKS settings in an easy to interpret Dashboard. When a SOLIDWORKS serial number is registered…

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MySolidWorks is now the Portal to Learn Everything SOLIDWORKS

MySolidWorks Filter

If you’ve been to the SolidWorks Customer Portal, the SolidWorks User Forums, the SolidWorks Blog, etc, you know that there are a lot of resources for you to learn more about the great products you use. MySolidWorks is the new default Now this information has been consolidated into a single search platform called MySolidWorks. Although this platform has…

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Help Improve SolidWorks’ Help File

There are many different ways for users to provide feedback to SolidWorks and on this blog we have already describe various workflows for: Submitting Enhancement Requests using the Customer Portal Submitting, Discussing and Voting the Top 10 Ideas for the SolidWorks World Submitting Problems to the Tech Support Team of your SolidWorks Value Added Reseller What…

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How to manually download SOLIDWORKS software and service packs

The installation file set for SOLIDWORKS is quite large and can take some time to download. In many cases, all that is required, is the installation files for server products, such as SOLIDWORKS PDM, SOLIDWORKS Workgroup PDM and the SOLIDWORKS SolidNetWork License Manager. In addition, those that want to use the SOLIDWORKS API, can download the…

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Accessing the SOLIDWORKS Customer Portal

The SOLIDWORKS Customer Portal provides customers, who have an active subscription service contract, 24 hour x 7 days a week access to a number of SOLIDWORKS tools conveniently located in one place. The SOLIDWORKS Customer Portal provides users with the ability to: Access the SOLIDWORKS Knowledge Base, where you can search solutions and SPRs. Submit Enhancement Requests directly…

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