Tableau de bord d'administration CAO SOLIDWORKS

Article by Scott Durksen, CSWE updated August 1, 2024

Article

The SOLIDWORKS CAD Admin Dashboard provides administrators with tools to be able to monitor performance, activated serial numbers, hardware and drivers, SOLIDWORKS session statistics and system options across all SOLIDWORKS users in your organization.

This can be a powerful tool to help identify issues, such as systems with unsupported graphics card drivers, or experiencing large percentages of SOLIDWORKS sessions that were either killed or crashed (“terminated unexpectedly”) vs sessions that terminated normally.  Users with SOLIDWORKS system options that are not matching those set out for the organization can also be identified through the dashboard.

Accès au tableau de bord administratif de la CAO

The CAD Admin Dashboard is accessed from Monitor Products on the SOLIDWORKS Support Homepage.  Only a 3DEXPERIENCE ID assigned the Security Administrator role will have access to the CAD Admin Dashboard.  For more information on assigning roles to a 3DEXPERIENCE ID, review our article on Transitioning to DSx Client Care & Order System.

Tableau de bord administratif de la CAO

Caractéristiques et avantages

Le tableau de bord principal (supérieur) affiche une liste des systèmes sur lesquels SOLIDWORKS a été installé à l'aide d'un numéro de série associé à votre organisation. Les informations clés figurent dans les colonnes de résumé.

Tableau de bord administratif de la CAO

The Account column represents the computer name.  Click the ‘+‘ icon beside a system to expand and see additional details.  The Serial Number shows the activated serial number at the time indicated under the Date Updated column.  The table is filtered for computers with the latest version of SOLIDWORKS, in this case SW 2024, but this can be changed to see the usage of previous versions.  The installed Service Pack will also be listed.

Machine Details will attempt to compare the hardware and installed driver against the SOLIDWORKS Hardware Certification page.  Ensure the recommended driver is installed for the given system.  More information can be found on our blog article SOLIDWORKS Certified Graphics Drivers.

All of the information can be exported to Excel for additional processing.

Tableau de bord administratif de la CAO

The Status column displays a red flag for any systems that meet certain conditions.  The conditions can be adjusted using the “Set Red Flag Options” button on the toolbar.

Tableau de bord administratif de la CAO

La section inférieure du tableau de bord affiche des informations détaillées sur le système sélectionné dans le tableau de bord principal, notamment les paramètres des options du système SOLIDWORKS, les détails spécifiques de la machine, le benchmark RX si le test de benchmark a été effectué sur cet ordinateur et un historique des détails de la session SOLIDWORKS du système.

Tableau de bord administratif de la CAO

Tableau de bord administratif de la CAO

Le programme d'amélioration de l'expérience client de SOLIDWORKS

The dashboard results are made possible by the information gathered from the systems by opting into the SOLIDWORKS Customer Experience Improvement Program.

Si un utilisateur ne sélectionne pas l'option pour rejoindre le programme, les informations du système ne seront pas affichées dans le tableau de bord administratif de la CAO.

L'option d'adhésion au programme est présentée immédiatement après l'installation, la mise à niveau ou la réparation de SOLIDWORKS.

Tableau de bord administratif de la CAO

The program can also be joined directly from within SOLIDOWRKS by going to Tools > Options > System Options > General and checking the box for “Help make SOLIDWORKS products better by automatically sending your log files to DS SolidWorks Corporation”.

Options du système

If SOLIDWORKS is being deployed using an Admin Image, this option can be enabled and locked on using the SOLIDWORKS Setting Administration tool.

The Customer Experience Improvement Program can also be enabled directly in the windows registry by going to the key HKEY_CURRENT_USER\SOFTWARE\SolidWorks\SOLIDWORKS 20XX\SW Event Log setting the value “Send Feedback Enabled” to a value of 1.

Tableau de bord administratif de la CAO

 

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Scott Durksen, CSWE

Scott est ingénieur d'application SOLIDWORKS Elite et travaille dans notre bureau de Dartmouth, en Nouvelle-Écosse.