How to fix a SOLIDWORKS Manage Can not Authenticate Error

Article by Nadeem Akhtar, last updated on January 24, 2019

During the process of restoring a SOLIDWORKS Manage database, you could receive the error “Could not Authenticate!” if you try to test the Sites Properties.

SOLIDWORKS Manage Can not Authenticate Error

SOLIDWORKS Manage Can not Authenticate Error

Reason for this error

The reason for this error is an incomplete procedure for restoring the SOLIDWORKS Manage database and this can cause a miss authentication on the File Server.

How to fix the Can not Authenticate error

To fix the issue, you can rename the .swmc file contained in the FileServer folder.

  1. Browse to the folder Fileserver folder

    Fileserver folder

    Fileserver folder

  2. Select the file *.swmc present in the folder

    Select the swmc file

    Select the swmc file

  3. Rename it to SWManage.swmc

    Rename it to SWManage.swmc

    Rename it to SWManage.swmc

  4. Open SOLIDWORKS Manage and select the SWManage.swmc file renamed, because the previous one will not be present
    Open SOLIDWORKS Manage

    Open SOLIDWORKS Manage

    File selected

    File selected

  5. Go to System administration > Sites and run the test for FileServer

    Site Properties

    Site Properties

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