Subscription Service

How to use SOLIDWORKS Rx to diagnose your system and capture problems

SOLIDWORKS Rx Package Complete

SOLIDWORKS Rx helps you to diagnose and understand how your current hardware and OS environment will impact on the use of SOLIDWORKS and can provide recommendations for improvement. SOLIDWORKS Rx also helps you to capture and communicate technical support issues with a three step problem capture wizard. SOLIDWORKS Rx Features and Benefits Gathers complete SOLIDWORKS…

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LOCKED OUT of your SOLIDWORKS Customer Portal! (Didn’t this happen the same time last year?)

Locked SOLIDWORKS Customer Portal

Typically shortly after the release of a new MAJOR version of SOLIDWORKS (fall time frame), we get calls from umpteen frustrated customers wondering why they are NOW locked out of their SOLIDWORKS Customer Portal account, when the week prior they had access to it. AND, it’s reporting their SOLIDWORKS Subscription Service has expired as the…

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The value of SOLIDWORKS Continuous Learning for your team

Continuous Learning

If you are like most of our customers you are always looking for ways to be more efficient.  You have invested in leading edge technology, modern facilities and manufacturing and fabrications equipment. What about your People?  Are you tapping into the potential of your employees?  Pretty big asset. Javelin is in the engineering software business,…

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How to access libraries in the SOLIDWORKS Electrical Content Portal?

SOLIDWORKS Electrical Content Portal provides access to variety of rich electrical resources that you can use in your Electrical design. During the installation process of SOLIDWORKS Electrical most commonly used symbols, Title blocks, manufacturer parts etc are downloaded to keep the installation process faster. However, sometimes when you require particular symbols and manufacturer parts that aren’t available…

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How do I create a SOLIDWORKS ID / Customer Portal Account?

After a customer purchases a license of SOLIDWORKS quite often the first question they ask is “How do I create SOLIDWORKS ID?”. The SOLIDWORKS Customer Portal provides customers, who have an active subscription service contract, access to a number of SOLIDWORKS tools conveniently located in one place, 24 hour x 7 days a week. Follow…

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Canadian SOLIDWORKS Support as important as software for Javelin customer CT Logics

David using SOLIDWORKS

Downtime is detrimental to any operation, and that’s especially true when a small team is responsible for a big job. At CT Logics Inc., an oilfield equipment manufacturer based in Edmonton, Alberta, a handful of engineers designs custom coiled tubing equipment for both land and offshore drilling applications. There’s nothing off the shelf at CTL…

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Sign up for SOLIDWORKS Early Visibility (EV) Releases

SOLIDWORKS EV Program

Included in SOLIDWORKS Subscription Service, is the ability to download service packs from the SOLIDWORKS Customer Portal. The Early Visibility (EV) Program enables SOLIDWORKS users to participate in the last testing stage of a new service pack before it is fully released.  An EV release is usually available a couple of weeks before a full…

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A preview of SOLIDWORKS 2018, learn what’s new in the next release

SOLIDWORKS 2018 3D Interconnect Custom Properties

During day 3 of SOLIDWORKS World 2017 the SOLIDWORKS product introduction team previewed some of the great enhancements and new features coming in SOLIDWORKS 2018 later this year. The preview included Sketching, Assemblies, 3D Interconnect, Fabrication, PDM, and Generative design. Check out some screenshots below along with a brief description of the new feature or enhancement:…

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