SolidNetWork License Manager

SOLIDWORKS SolidNetWork License Manager Tips and Tricks from certified experts

SOLIDWORKS SolidNetWork License Manager Troubleshooting (SNL)

A SOLIDWORKS network license requires a network connection between the server and client machines.  The server runs the SolidNetWork License Manager service and client machines must verify a connection and available licenses from the server before SOLIDWORKS will open.  Communication errors are commonly found on first setting up a network license or if there are changes to the network. Here are a few possible error messages that may be seen on a client machine when trying to open SOLIDWORKS. Server The SolidNetWork License Manager needs to be installed, activated and started on the server.  The major version needs to be the same or newer than SOLIDWORKS running on the client machines.  It is backwards compatible so you should always upgrade the License Manager before SOLIDWORKS.  For example you can use a 2019 License Manager while running SOLIDWORKS 2018. After any upgrade to the License Manager, you must reactivate to obtain…

Read More...

The Last Step to Update the SOLIDWORKS SolidNetWork License Server

When updating SOLIDWORKS that has been installed using a floating, network license the latest version, many users will forget the very last step, re-activating the SolidNetWork License Manager Server. This needs to be done  so that the SolidNetWork License Manager Server can communicate with the SolidWorks Activation Center and be allowed to provide the new, updated licenses to the SolidWorks users who are connected using the network licensing system. If the step is missed, for instance when updating to SOLIDWORKS 2019, any client computers still using the older version of SOLIDWORKS would still be able to get their licenses and open the program, but as soon as a user tried to open SOLIDWORKS 2019 they would receive the message “Could not obtain a license for SOLIDWORKS”. That’s because the SNL License manager just wouldn’t have a license of SOLIDWORKS 2019 to give out yet, it needs to be reactivated first….

Read More...

Limiting the Borrowing of SOLIDWORKS Network Licenses

The SOLIDWORKS SolidNetWork License (SNL) Manager can distribute licenses to client installations that are directly connected to it through a network, but it can also allow client installations to borrow a license for a period of time and disconnect from the network. However, administrators may wish to limit the number of licenses that users can borrow from the network so that they can ensure there will be enough floating licenses for the users still in the office. This can be controlled using an Options File. More information about the process for creating the Options file itself and setting the SNL Manager to use it can be found in my colleague Scott’s informative article. The option BORROW_LOWWATER can be used to prevent all users from being able to borrowing a license of a specified product from the SolidWorks network licnese. This can be entered as:  BORROW_LOWWATER feature  n The value feature…

Read More...

Moving The SOLIDWORKS SolidNetWork License (SNL) Manager

Moving SOLIDWORKS License Manager

When it comes time to migrate to new servers, moving the SolidNetwork License Manager Server for your SOLIDWORKS software can be a daunting to idea.  Dozens or even hundreds of users will be affected by the move. However, following these steps will help to ensure that there will be the least amount of disruption to the users, and the move can be done in as few steps as possible: -ON THE NEW SERVER- STEP 1:  If a firewall is in place on the server, add TCP/IP ports 25734 and 25735 to the firewall exception list for inbound and outbound connections. STEP 2:  Using the SOLIDWORKS Installation Manager, available either from the installation DVD or through the Downloads and Updates section of the SolidWorks Customer Portal, click the “Server products” radio button and check to install the SolidNetWork License Manager software. *** DO NOT ACTIVATE THE NEW LICENSE MANAGER YET ***  -ON THE USER WORKSTATIONS- STEP 3:  Open the…

Read More...

Just purchased NEW SOLIDWORKS licenses? Don’t forget to Reactivate your License Manager

If you have purchased additional SOLIDWORKS licenses to float on your existing network and received a notice from our office indicating they’ve been processed, then you have ONE CRUCIAL STEP left to perform before your users will be able to utilize these new licenses – REACTIVATE YOUR LICENSE MANAGER. While this only takes a couple of minutes to do, it is readily forgotten about. Step 1: Load up the SolidNetWork Licence Manager on the Server machine that is hosting your licences Step 2: From the ‘Server Administration’ tab, select ‘Modify’ Step 3: Choose the option to ‘Activate/Reactivate your product license’ Step 4: Select ‘Next’ to maintain the same firewall settings as you had before. For more information on this setting click here Step 5: Click ‘Select All’ to highlight all of your SOLIDWORKS network serial numbers, if the serial number for the product you wish to add is not listed then…

Read More...

SOLIDWORKS SolidNetwork License Manager Options File Case Insensitive Setting

The SolidNetWork License Manager allows you to reserve licenses for a particular set of users.  You need to create an Options file for the License Manager.  This article provides more information on how it’s created: How to Reserve Licenses on SolidNetWork License Manager for Users or Groups However when you set up the groups and usernames in the file, the usernames are case-sensitive.  The usernames in the Options file must match what is shown in the License Manager itself when a user checks out a license. For example ‘USER’, ‘User’ and ‘user’ will be seen as different users. This may or may not match the Windows username.  For example here I’ve changed my Windows username to ‘Support’.  However when I checkout a Simulation license, the License Manager shows the user as ‘support’.  The source is the capitalization style that the user enters when they first logged on to a computer. …

Read More...

“Could not initiate the transaction…” error at SOLIDWORKS start-up?

Could not initiate the transaction

Recently I was helping a customer on tech support to download and install SOLIDWORKS on a new machine but when we tried to launch SOLIDWORKS it showed a “Could not initiate the transaction” error message: “Could not initiate the transaction (66, iActTransactionStartFlxActivateApp() /flxActAppActivationReqCreate()errored [8,41013,00)” Once we read the complete error message it tells us that the issue is with the activation of the license but not with SOLIDWORKS itself. This message occurs if the FLEXnet Licensing Service is not running on the machine. To check if FLEXnet Licensing Service is running or has been disabled follow these steps: Start > Control Panel > Administrative Tools > Services This launches the Services Window Locate FLEXnet Licensing Service and make sure it is set to Started If not right-click the service and choose Start. Also Right-click on FLEXnet Licensing Service > Properties > Set Start-up Type to Automatic. Now try launching SOLIDWORKS and…

Read More...

How SOLIDWORKS PDM Processor Site Licenses & Client Access Licenses work together

SOLIDWORKS PDM Professional license are available in two basic formats, Processor Site Licenses (PSL), and individual Client Access Licenses (CAL). Client Access Licenses are available as a single CAD Editor, single Contributor license or in 5 packs of Viewer licenses.  The client installation must match the CAL license version that is available on the SolidNetWork License Manager.  So for instance if you accidentally set up a client to use a Contributor license but you only have CAD Editor CALs, the user will be presented with an error when trying to log into the vault because that license type is not available.  To resolve this, the license type on the client would need to be modified. If you purchased a SOLIDWORKS PDM Professional PSLs however, it can provide a license to any client installation of SOLIDWORKS PDM Professional, whether that installation is set to use CAD Editor, Contributor or Viewer license…

Read More...

Want to become a SOLIDWORKS Expert?

Take a LIVE Online Training Course from Javelin