SolidNetWork

SOLIDWORKS SolidNetWork License Manager Troubleshooting (SNL)

A SOLIDWORKS network license requires a network connection between the server and client machines.  The server runs the SolidNetWork License Manager service and client machines must verify a connection and available licenses from the server before SOLIDWORKS will open.  Communication errors are commonly found on first setting up a network license or if there are changes to the network. Here are a few possible error messages that may be seen on a client machine when trying to open SOLIDWORKS. Server The SolidNetWork License Manager needs to be installed, activated and started on the server.  The major version needs to be the same or newer than SOLIDWORKS running on the client machines.  It is backwards compatible so you should always upgrade the License Manager before SOLIDWORKS.  For example you can use a 2019 License Manager while running SOLIDWORKS 2018. After any upgrade to the License Manager, you must reactivate to obtain…

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SOLIDWORKS Upgrade Checklist

SOLIDWORKS Upgrade Checklist

Having a plan before upgrading SOLIDWORKS is important to ensure a smooth rollout. This article provides a checklist of items to prepare prior to clicking ‘Install Now’.   NOTE: Detailed Installation guides can be found on our technical support website NOTE: Need to upgrade SOLIDWORKS PDM? Check out our SOLIDWORKS PDM Upgrade Checklist HARDWARE You should always verify that your computer meets the required system specifications.  If possible, standardize the hardware for all users to keep consist performance.  Consider upgrading your hardware if you haven’t done so in a number of years.  Each major version of SOLIDWORKS may require an update to the graphics card driver for certification. https://www.solidworks.com/sw/support/SystemRequirements.html https://www.solidworks.com/sw/support/videocardtesting.html https://www.javelin-tech.com/blog/?s=hardware+recommendations SOLIDWORKS PDM If you have implemented SOLIDWORKS PDM, you must ensure that this has been upgraded prior to SOLIDWORKS upgrades.  Follow our SOLIDWORKS PDM Upgrade Checklist. STANDARDIZATION AND DOCUMENTATION To avoid compatibility issues, SOLIDWORKS recommends that you standardize on…

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Why is my SOLIDWORKS Network License not being returned to the SNL Server?

If you are using a network license for any SOLIDWORKS product (e.g. SOLIDWORKS CAD, SOLIDWORKS Visualize, SOLIDWORKS Composer etc.), once you close the program [or sign out of SOLIDWORKS PDM], then the license that was in use on your system should immediately be returned to the SNL Server so that another user can access that license. SOLIDWORKS Network License not returned to the Server likely indicates there is interference with the vendor daemon communication. By default the SNL manager uses a dynamic vendor daemon port, so some security software or firewall may be causing the communication back to the license manager to fail.  To address this, you will need to change the vendor daemon to a static port number and add exceptions for that port number. Making the following adjustments will ensure that licenses are being returned immediately and maximize the availability of your SOLIDWORKS Network product licenses. How to resolve the…

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Switching from Standalone SOLIDWORKS Licenses to a SOLIDWORKS Network License

So you’ve made (or are considering) the decision to use a SOLIDWORKS Network License. There are many great reasons to switch to a network license setup: Perhaps you have engineers/designers/drafters who do not use SOLIDWORKS 100% of the time. Maybe they spend some time building their exciting products, Or perhaps they aren’t so fortunate and find themselves sometimes having to use… another CAD package (shudder). Whatever the reason, it might be that your company has 10 SOLIDWORKS users, but only 5 are ever using SOLIDWORKS at the same time. One option would be to have separate CAD workstations where users leave their cubicle (gasp) and work from a different computer. Another, simpler way is to make use of Network Licensing. With a network license, you can easily switch which computers are using SOLIDWORKS. Step 1: Find a License Server The system requirements for a License Server aren’t particularly strict. It…

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SOLIDWORKS 2017 Update Frequently Asked Questions & Answers

SOLIDWORKS 2018 Update FAQs

Get your SOLIDWORKS 2017 Update frequently asked questions answered below: SOLIDWORKS 2017 General Information SOLIDWORKS 2017 Installation SOLIDWORKS 2017 Standalone licensing SOLIDWORKS 2017 SolidNetWork Licensing (network/floating) licensing SOLIDWORKS 2017 Activation SOLIDWORKS 2017 Update General Information Review our SOLIDWORKS 2017 update general topic questions: How can I learn about the new features in SOLIDWORKS 2017? Visit our SOLIDWORKS 2017 Resources page. Visit the SOLIDWORKS 2017 Launch Site. Launch SOLIDWORKS 2017 and go to Help > What’s New. What Windows Operating Systems will be supported by SOLIDWORKS 2017? IMPORTANT – SOLIDWORKS 2017 is not supported on any 32-bit operating system. The following operating systems are supported by SOLIDWORKS 2017: Windows 7 SP1, 64-bit Windows 8.1, 64-bit Windows 10, 64-bit *Windows Home Editions are not supported *Only Microsoft Windows networking is supported.  Novell networks and non-Windows network storage devices are not supported Please see the SOLIDWORKS System Requirements for additional information. Are Virtual…

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SOLIDWORKS PDM Standard Server Installation [UPDATED]

The SOLIDWORKS PDM Standard installation consists of three components, SQL Express, PDM Server and the PDM Clients. In this post we will install SQL Express and a SOLIDWORKS PDM Standard Server Installation. To learn about the PDM Client installation read our next post. Installing SQL Express and the PDM Server PDM Standard is installed using the same Installation Manager that is used by SOLIDWORKS. To install PDM Standard select “Install SOLIDWORKS PDM Server components on this computer” and click on Next. For SOLIDWORKS Standalone installations, PDM Standard requires the installation of the  SolidNetWork License Manager. After pressing next on the Welcome page, you will be asked to provide your SOLIDWORKS PDM Standard serial number, which you can get from your SOLIDWORKS reseller. If you already use SolidNetWork License Manager for SOLIDWORKS, you can modify the existing License Manager to add the PDM Standard serial number. Please refer to the article Adding EPDM License(s) Serial Numbers to an Exiting  SolidNetWork License…

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SolidNetWork License Manager Manual Activation

On some occasions when your server is not connected to the internet (temporarily or permanently) you have to execute a SolidNetWork License Manager manual activation. There are a few steps involved in order to properly activate the SNL manager: 1. Start the SNL Manager through Start > Programs > SOLIDWORKS version > SolidNetWork License Manager > SolidNetWork License Manager 2. Select the Server Administration tab 3. Select Modify 4. You will get a screen where you need to select the product you want to activate, and the activation method. Select the Manually via email  option 5. Select Save to receive the request file. You may need a USB drive to save the file on it and move it to another computer with internet access 6. Email the saved file to activation@solidworks.com. 7. SOLIDWORKS Activation will email you back a configure file. Save this file on the USB drive again and move it back to your server…

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Why the Server Administration tab is not shown when launching the SolidNetWork License (SNL) Manager?

If one of your client machines serves as your server for SOLIDWORKS too, you may notice that you don’t have access to the Administration tab of the SNL Manager. This behavior occurs when SOLIDWORKS has been installed on the SNL server, after the SNL Manager has been installed. On the other hand, if you install the SNL Manager after installing SOLIDWORKS, you do not have access to the client SNL Manager and you cannot setup the server on your machine. The reason is that SOLIDWORKS installs a client-side SNL Manager and the SNL Manager installs a server-side SNL Manager. Both versions share a common executable, and therefore a common Start Menu shortcut. If you install SOLIDWORKS after the SNL Manager, on the SNL server, the client-side SNL Manager shortcut will overwrite the server-side shortcut. To resolve this, browse to the SNL Manager’s installation folder and create a new shortcut from…

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