SOLIDWORKS Bonjour Error Explained

Article by Rod Mackay updated October 29, 2015


This is a repost of a SOLIDWORKS Knowledge Base article, and can also found on the SOLIDWORKS Tech Blog.

When installing SOLIDWORKS, why does error “A later version of Bonjour is already installed on this computer” appear?

This SOLIDWORKS Bonjour Error is due to a new version of Bonjour being installed by default in the newest version of iTunes. SOLIDWORKS installs Bonjour while iTunes 12.3 installs Bonjour

To address this problem, try the following steps with your IT department’s assistance if required:

  1. In Windows navigate to Add or Remove Programs
  2. Select Bonjour from the list, right-click and select Uninstall
  3. Now install SOLIDWORKS and this error should not appear
SOLIDWORKS Bonjour Error

Bonjour Uninstall

There have not been any reported problems with using the older version of Bonjour with iTunes 12 yet, but if you would like to have the newest version of Bonjour you can reinstall iTunes and Bonjour will be upgraded to

Additionally, please contact your SOLIDWORKS VAR to submit a service request on your behalf to receive updates for when SPR 913986 is implemented. From Solution Id: S-069946

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Rod Mackay

Rod has been using 3D CAD software for over 25 years and has trained thousands of designers to use their CAD systems more effectively. Rod is the Javelin Webmaster and is based in Ottawa, ON., Canada.