Support Logs

SOLIDWORKS Manage Database Debug Log

SOLIDWORKS Manage Database Debug

Using the SOLIDWORKS Manage Database Debug Mode can generate a log file that can be analyzed by your support team, to help expedite the troubleshooting process.  Database debug mode needs to be activated at the user level and the log will store the last 100…

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Collecting information for SOLIDWORKS PDM Support

Collecting information for SOLIDWORKS PDM Support

When you are encountering issues using SOLIDWORKS PDM Professional or Standard, the first thing that your Value Added Reseller’s SOLIDWORKS PDM Support technician will want to review in most cases are the log files, from both the local client and the server. Thankfully, this information…

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