SOLIDWORKS PDM Cannot Find File Error when starting a New Part with a Vaulted Template

Article by Joe Medeiros, CSWE updated May 29, 2014


Many organizations will store their SOLIDWORKS templates in their SOLIDWORKS Enterprise PDM vault. On occasion a user will receive the following EPDM cannot find file error message:

EPDM Error Message

EPDM Cannot Find File Error Message

This can occur when a “clear local cache” was performed on the folder, where the template files are kept. This error message is more of an annoyance, as the user will eventually be able to choose a template.

How to prevent this File Error Message

To prevent this message, perform a “get version” or a “get latest version” on the template folder, to cache the templates to the local drive. If SOLIDWORKS Enterprise PDM 2014 is installed, a get latest can be performed on template folder automatically, when the user logs into the vault. Please refer to my article Always work with latest version of files Option – new in SolidWorks EPDM 2014.


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Joe Medeiros, CSWE

Joe Medeiros is a SOLIDWORKS and PDM Certified Expert. He has been helping SOLIDWORKS users with training, mentoring and implementations since 1998. He combines industry experience with a thorough understanding of SOLIDWORKS products to assist customers in being successful. He shares his experience and expertise through blogs; one of which has been incorporated into the SOLIDWORKS Essentials training manual.