SOLIDWORKS PDM Microsoft Office Outlook No Default Mail Client Error

Article by Justin Williams updated November 28, 2018

Article

Are you receiving a Microsoft Office Outlook / SOLIDWORKS PDM No Default Mail Client Error while previewing files in the vault?

SOLIDWORKS PDM No Default Mail Client Error

SOLIDWORKS PDM No Default Mail Client Error

Why am I receiving this SOLIDWORKS PDM No Default Mail Client Error?

SOLIDWORKS PDM uses eDrawings to preview files, and within eDrawings, there’s functionality that sends performance emails.  Essentially; eDrawings is trying to access Outlook to send an email, and has run into some corruption in the registry related to Outlook.  This issue is detailed within the Microsoft Knowledge base.

As a workaround, we can disable the eDrawings setting to automatically send performance emails.

Fix the error by disabling eDrawings Performance email

  • Start > Programs > SOLIDWORKS 20xx > eDrawings 20xx
Launch eDrawings

Start > Programs > SOLIDWORKS 20xx > eDrawings 20xx

  • eDrawings > Tools > Options

eDrawings > Tools > Options

  • General > Clear ‘Enable performance email’
eDrawings Options

General > Clear ‘Enable performance email’

  • Ok > Close eDrawings
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Justin Williams

Justin Williams is a Data Management Applications Expert based in Edmonton, Alberta, Canada.