SOLIDWORKS PDM Error

Windows June 8 2021 Security Update (KB5003637) Disables Adobe Reader PDF Preview Support in SOLIDWORKS PDM

Issue: the recent Windows Security Update (KB5003637) released in June 2021, may break the integration of Adobe Reader ActiveX within SOLIDWORKS PDM. This can result in a black window when previewing a PDF, or on some systems, this may cause SOLIDWORKS PDM to crash! There…

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Are Windows Explorer toolbar buttons missing in your SOLIDWORKS PDM Vault View?

In the Windows Explorer SOLIDWORKS PDM Vault View, toolbar buttons can be used for quick access to various commands. If toolbar buttons are missing inside your vault view, check to see if the SOLIDWORKS PDM Vault has been placed in “Offline Mode”. Only the “View…

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SOLIDWORKS PDM Failed to Create Local View Registry Error

SOLIDWORKS PDM Local View Error

This article is geared towards troubleshooting a particular error when creating a SOLIDWORKS PDM Local View. The steps outlined in this article can be applied to other scenarios, where creating a Local View has failed. For this particular scenario, examining the PDM User Log, after…

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SOLIDWORKS PDM Error: “Could not copy the file. Cause: The file could not be found.”

SOLIDWORKS PDM Error

This article is part of a series for troubleshooting common, and perhaps not so common, SOLIDWORKS PDM error messages. The error message “Could not copy the file. Cause: The file could not be found.”, can occur when a user launches a SOLIDWORKS PDM Template that…

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SOLIDWORKS PDM Error: “Could not create folder. Cause: The file/key name was invalid.”

Could not create folder. Cause: The file/key name was invalid

This article is part of a series for troubleshooting common, and perhaps not so common, SOLIDWORKS PDM error messages. SOLIDWORKS PDM ERROR: “Could not create folder. Cause: The file/key name was invalid.” This reported error can occur when executing a SOLIDWORKS PDM Template. The error…

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How to troubleshoot SOLIDWORKS PDM with an Extended Ping Test

When troubleshooting problems within SOLIDWORKS PDM, especially performance issues, it’s important to ensure the client has a strong connection to the server components.  Often, tech support will request an extended ping test, to look for issues. How to complete an extended ping test with log…

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Could not add a Vault to the SOLIDWORKS PDM master database?

SOLIDWORKS PDM Administrative Image

You’ve had to reinstall Microsoft SQL on the same server. The installation of Microsoft SQL and SOLIDWORKS PDM went off seamlessly, but when you try to create a vault you receive this error message: “Could not add vault ‘[VaultName]’ to the SOLIDWORKS PDM master database…

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SOLIDWORKS PDM Microsoft Office Outlook No Default Mail Client Error

Are you receiving a Microsoft Office Outlook / SOLIDWORKS PDM No Default Mail Client Error while previewing files in the vault? Why am I receiving this SOLIDWORKS PDM No Default Mail Client Error? SOLIDWORKS PDM uses eDrawings to preview files, and within eDrawings, there’s functionality that…

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SOLIDWORKS PDM could not find the Standards Database?

If SOLIDWORKS Toolbox is managed by SOLIDWORKS PDM then the swbrowser.sldedb Toolbox file must be cached locally and users must be able to access it. Here are some questions and answers to help you troubleshoot a SOLIDWORKS PDM Standards Database Error: Could not find the…

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