SOLIDWORKS Registry

Resetting the SOLIDWORKS Windows Registry Entry

Longtime Windows users are likely familiar with the debilitating effects of even a single Windows Registry key becoming corrupted. SOLIDWORKS is by no means immune to such a situation. Perhaps you may have experienced some of these effects before. SOLIDWORKS showing only the splash screen and not actually launching, toolbars missing unable to be retrieved, and a number of other bizarre and seemingly random errors can all be symptoms of a corrupt registry key. You may be able to correct this by resetting SOLIDWORKS Windows registry entry. Resetting the registry will cause any settings or customization currently in place to be undone, reverting SOLIDWORKS back to a fresh, default installation. WARNING: Please be very careful when editing or deleting any entries in the Windows Registry as changing the wrong entry can lead to major issues on your system. Note that Javelin is not responsible for any changes that you make to your system,…

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How to Reset the SOLIDWORKS Registry Entries

In SOLIDWORKS you can make wide array of customization to your user settings and also the user interface. It can be hard to keep track of these changes if you are editing them on a daily basis like I do. Also, we all know that system updates have been known to damage registry files that SOLIDWORKS needs to be able to function correctly. So if you would like to fully reset all of your SOLIDWORKS preferences, or if you have noticed strange behavior or missing icons since a recent Windows update. One option to resolve your issues it to reset SOLIDWORKS registry entries. WARNING: Be very careful when making modifications to the registry as this may cause serious instability on your system. As such, you will need full administrative permissions on your computer to be able to edit them. Note that Javelin is not responsible for any changes that you make to your system, the following…

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Why are my SOLIDWORKS Thumbnails and Previews missing? [PART 2]

If SOLIDWORKS thumbnails in Windows Explorer or in the Preview Pane of the Open dialog are not visible, there are several reasons that could cause this problem. Please follow the solutions listed below: STEP 1: Firstly, follow all the solutions mentioned in Part 1: Why are my SOLIDWORKS Thumbnails and Previews missing? If the steps mentioned above didn’t fix the problem then: STEP 2:  Run SOLIDWORKS as Administrator > Start SOLIDWORKS > Tools > Options > File Explorer > “Restore File Associations” STEP 3: If that does not work. Find the keys mentioned below in the registry editor. To do so, launch the Registry editor through Windows Search > Type Regedit > Right click and run it as an administrator.  This will launch Registry editor window. Locate each key and right-click on it and choose “Export”. After exporting/backing up the keys, right click and delete each of them. HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.sldasm HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.sldprt HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.slddrw HKEY_CLASSES_ROOT\SldPart.Document HKEY_CLASSES_ROOT\SldAssem.Document HKEY_CLASSES_ROOT\SldDraw.Document HKEY_CLASSES_ROOT\.sldprt…

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How to fix: “Cannot load SOLIDWORKS settings information from [username]”?

When using Copy settings wizard to copy the SOLIDWORKS settings from one CAD machine to another, sometimes this procedure can not be  followed smoothly. While saving the settings you will see the message stating:  “Cannot load SOLIDWORKS settings information from (username) “. What causes this issue? This message means there are some missing fonts that contain Asian characters. These missing fonts can be seen under Tools > Options > System Options > Messages/Errors/Warnings. How to Fix this? To fix the issue with Copy Settings Wizard those entries should be removed from the registry. Follow these steps to remove those fonts:- Windows search > Type Regedit > right click and run it as an administrator > this will launch “Registry Editor” Window. Got to HKEYCurrentUser > Software > SolidWorks > SolidWorks 20XX > General > DontAskAgainOptions Delete the missing fonts with Asian characters. Now, you should be able to save the SOLIDWORKS…

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How to change SOLIDWORKS serial numbers through the Windows Registry

While providing technical support for SOLIDWORKS, I come across a lot of cases where users have to change SOLIDWORKS Serial numbers. The preferred method of changing a serial number is through the SOLIDWORKS Installation manager. However, if the installation was completed using an “Administrative Image” then the serial number cannot be changed through the Installation manager. Either it has to be done by the IT administrator from the machine end where the admin image was created/deployed from; or it could be done on the client machine through the registry editor. Note: You will require admin privileges to access Registry editor. Follow the steps below to modify the serial number through Windows registry: STEP 1: Open the Registry Editor Window through Windows search > Type Regedit > Right click and run it as an administrator. STEP 2: Browse to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\SolidWorks\Licenses\Serial Numbers STEP 3: The SOLIDWORKS key to the right displays the SOLIDWORKS serial…

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How to reset a vault specific SOLIDWORKS PDM Admin Password

In a previous post I showed you how to reset the ‘default’ SOLIDWORKS PDM Vault Admin Password. If you’ve ever had the chance to participate in one of my administering SOLIDWORKS PDM training class, you’ve likely heard my rant lecture on the benefits of a sandbox vault. A Sandbox Vault gives us a place to test and troubleshoot vault issues or changes in a safe place, before implementing any changes in our primary production vault.  This sandbox vault isn’t something we’ll likely be using daily, and with that said; it’s easy to forget the password as we’re maybe not using it often.  I recently had a scenario where I needed to reset the SOLIDWORKS PDM Admin Password, in test vault without affecting my primary vault. Reset a vault specific Admin password Login to the archive server with local administrative permissions Open the registry editor Start > Run > Regedit WARNING: Please be very…

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SOLIDWORKS Electrical Registry Reset

One of the most common troubleshooting steps when experience strange behaviour with SOLIDWORKS is to run a registry reset.  This has been explained previously in one of our most popular blog posts: SOLIDWORKS Corrupted? Try Resetting SOLIDWORKS Windows Registry Entry In this article we will run through the exact same concepts for resetting registries for SOLIDWORKS Electrical. Perhaps you may have experienced one of these issues before… SOLIDWORKS Electrical showing only the splash screen and not actually launching? Toolbars missing unable to be retrieved? System crashing when loaded Any number of other bizarre and seemingly random errors can all be symptoms of a corrupt registry key. You may be able to correct this with a SOLIDWORKS Electrical registry reset. WARNING: Please be very careful when editing or deleting any entries in the Windows Registry as changing the wrong entry can lead to major issues on your system.  Also if you have SOLIDWORKS…

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Warning – A Journal File Could not Be Created. Another SOLIDWORKS Session Running

another SOLIDWORKS session running

Do you receive a warning message every time you open SOLIDWORKS? The warning states there is another SOLIDWORKS session running. You probably have made sure that there is no other sessions of SOLIDWORKS running on your machine; or have performed a Windows reboot. To check that, we need to go to the Windows Task Manager and select End Task to any SOLIDWORKS sessions that might be running. Learn how to open the Windows Task Manager. How to solve the issue However, if you have checked the task manager and there is no other session of SOLIDWORKS running, you can solve this issue by going to the windows registry and make a simple change: Open up the Registry Editor window by clicking on WIndows Start button and typing “regedit” Navigate to HKEY_CURRENT_USER > software > SolidWorks > SolidWorks 20xx > ExtReferences Rename the “ExtReferences” folder by adding a suffix to the end of it such as “ExtReferences_old” Close…

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