SOLIDWORKS PDM Troubleshooting

Setting the SQL Server Agent to start automatically for SOLIDWORKS PDM

SQL Server Agent

As part of our best practices, it’s imperative to routinely check that good backups are being captured, and database maintenance is being complete.  If you find these scheduled actions aren’t completing, the first step of troubleshooting will be to manually complete an action for the…

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SOLIDWORKS PDM Error: “Could not copy the file. Cause: The file could not be found.”

SOLIDWORKS PDM Error

This article is part of a series for troubleshooting common, and perhaps not so common, SOLIDWORKS PDM error messages. The error message “Could not copy the file. Cause: The file could not be found.”, can occur when a user launches a SOLIDWORKS PDM Template that…

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Why did my SOLIDWORKS PDM Task Fail?

SOLIDWORKS PDM Task Fail

A SOLIDWORKS PDM Task automates the conversion of SOLIDWORKS files to other file formats, such as PDFs. A PDM Task opens a SOLIDWORKS file, in SOLIDWORKS, and then performs a Save As operation. Occasionally a SOLIDWORKS PDM Task can fail! Reasons for a SOLIDWORKS PDM…

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SOLIDWORKS PDM Error: “Could not create folder. Cause: The file/key name was invalid.”

Could not create folder. Cause: The file/key name was invalid

This article is part of a series for troubleshooting common, and perhaps not so common, SOLIDWORKS PDM error messages. SOLIDWORKS PDM ERROR: “Could not create folder. Cause: The file/key name was invalid.” This reported error can occur when executing a SOLIDWORKS PDM Template. The error…

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How to use the Ping Test to check for SOLIDWORKS PDM Connectivity Issues

The SOLIDWORKS PDM ping test can be used to troubleshoot connectivity issues between the server and client computers, as well as between replicated archives. The video below illustrates how to do this along with the optimal settings to use.

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Testing Connectivity to SOLIDWORKS PDM Archive Server using the Ping Test

In order to troubleshoot SOLIDWORKS PDM connectivity issue between the Archive Server and client, a simple ping test can be used. The ping test is performed on the client computer. From inside Windows “Start”, select run and type in CMD. In the command dialogue box…

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