SOLIDWORKS PDM Web Portal Error “Failed to check proxy settings”
Article by Nadeem Akhtar updated December 27, 2018
Article
Why do I receive error “Failed to check proxy settings” when logging in to SOLIDWORKS PDM Web Portal?
When logging in to a SOLIDWORKS PDM vault web portal, an error message displays:
“Failed to check proxy settings.
Description:
The Archive Server could not open the Windows Registry.”
To correct this error message, you can add the site to the Trusted sites in Internet Explorer (IE):
in Internet Explorer go to Tools > Internet Options > Security Tab > select Trusted sites > click on the Sites button > enter the PDM Vault Web Portal Link and select Add to include the link in the list of trusted websites.

Internet Explorer Options
Make sure the option: “Require server verification (https:) for all sites in this zone” is not checked.
NOTE: This issue can also be caused by having the “IE Enhanced Security Configuration” enabled on the Windows Server operating systems.
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