SOLIDWORKS Rx
When troubleshooting unwanted behavior on a computer, especially when running SOLIDWORKS, there are a couple of simple steps worth trying early in the process. Restart SOLIDWORKS, and if that didn’t resolve it then restart/reboot the computer. But beware… “restart” may no longer mean what you…
Until SOLIDWORKS 2019 the SOLIDWORKS Rx support tool installed automatically only with SOLIDWORKS. Now in SOLIDWORKS 2020 the SOLIDWORKS Rx also supports SOLIDWORKS Electrical and installs by default when we are just installing SOLIDWORKS Electrical 2020 on our machine. When we have different sorts of…
Until SOLIDWORKS 2019 SOLIDWORKS Rx used to get installed automatically by default only with SOLIDWORKS installation. And now in SOLIDWORKS 2020, SOLIDWORKS Rx now supports SOLIDWORKS Composer and installs by default when SOLIDWORKS Composer 2020 is installed. When we have different sorts of issues with…
SOLIDWORKS works closely with graphics card manufacturers to ensure compatibility and certification. Having a proper graphics card and driver is essential for best performance and stability of the software. It is crucial to have a professional grade 3D graphics card installed. SOLIDWORKS only supports…
It’s great that people are taking advantage of Javelin’s support service to make their SOLIDWORKS experience a more pleasant one. Providing a good explanation of the problem with accompanying documentation helps to expedite the process. Once in a while, however well-intentioned, we come across a…
Running into an error or unexpected behavior is never a welcomed event by most users, and when a solution is not self evident, it is important to create a SOLIDWORKS Rx file so that your VAR’s technical support team has all the information to make…
Part 3 of our SOLIDWORKS Crash Troubleshooting Guide offers steps relating to Windows and hardware. We recommend testing after each step to determine whether it resolved the problem before moving on to another step. Are there any Windows updates pending? Sometimes implementing them solves the problem. This…
Part 2 of our SOLIDWORKS Crash Troubleshooting Guide includes recommendations for graphics cards and utilizing SOLIDWORKS Rx. Catch up on part 1 of the guide. Try a SOLIDWORKS Rx Reliability Report and Reboot Check. Try running SOLIDWORKS in the two different RX safe modes to…
How to use SOLIDWORKS Rx to diagnose your system and capture problems
SOLIDWORKS Rx helps you to diagnose and understand how your current hardware and OS environment will impact on the use of SOLIDWORKS and can provide recommendations for improvement. SOLIDWORKS Rx also helps you to capture and communicate technical support issues with a three step problem…