SOLIDWORKS Rx

Getting to the Point is Easier with SOLIDWORKS Rx 2019

Running into an error or unexpected behavior is never a welcomed event by most users, and when a solution is not self evident, it is important to create a SOLIDWORKS Rx file so that your VAR’s technical support team has all the information to make…

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SOLIDWORKS Crash Troubleshooting Guide (Part 3 of 3)

Part 3 of our SOLIDWORKS Crash Troubleshooting Guide offers steps relating to Windows and hardware. We recommend testing after each step to determine whether it resolved the problem before moving on to another step. Are there any Windows updates pending?  Sometimes implementing them solves the problem.  This…

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SOLIDWORKS Crash Troubleshooting Guide (Part 2 of 3)

Part 2 of our SOLIDWORKS Crash Troubleshooting Guide includes recommendations for graphics cards and utilizing SOLIDWORKS Rx. Catch up on part 1 of the guide. Ensure that your graphics driver is certified.  This does not mean the latest driver.  The latest driver is not necessarily…

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How to use SOLIDWORKS Rx to diagnose your system and capture problems

SOLIDWORKS Rx Package Complete

SOLIDWORKS Rx helps you to diagnose and understand how your current hardware and OS environment will impact on the use of SOLIDWORKS and can provide recommendations for improvement. SOLIDWORKS Rx also helps you to capture and communicate technical support issues with a three step problem…

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SOLIDWORKS Rx now provides a Reliability Report & Reboot Check

SOLIDWORKS Rx 2017

The new SOLIDWORKS Rx Reliability Report provides more data to help you identify the cause of a SOLIDWORKS crash and verify prerequisites on your machine. Also, you can monitor graphic card driver updates, free hardware space, capture problems, etc. To access the tools in SOLIDWORKS Rx, from the Windows…

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SOLIDWORKS Rx Safe Modes

SOLIDWORKS Rx Safe Modes can be used to disable or bypass certain SOLIDWORKS and system setting in order to isolate SOLIDWORKS issues. The SOLIDWORKS Rx tool is available from Start > All Programs > SOLIDWORKS > SOLIDWORKS Tools > SOLIDWORKS Rx Safe Modes are found on the Home page…

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SOLIDWORKS Rx Tool Now More Accessible!

A useful utility that SolidWorks came out with long ago is the Rx Utility. If you are experiencing a frequent crash, you can record the crash and send the recording, logs, and all the files necessary to your VAR for diagnosis. If you’re experiencing poor…

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Test your machine performance with the SOLIDWORKS Benchmark Tool

Did you know that SOLIDWORKS Rx is equipped with a SOLIDWORKS Benchmark tool? To run the performance test either activate SOLIDWORKS Rx or pick SOLIDWORKS Performance Test 20XX from your Windows apps: With SOLIDWORKS Rx active, under the Benchmark tab you’ll find some instructions for…

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