SOLIDWORKS not responding? Enable Status Feedback (in 2018 SP3 and above)

Article by Shawn McEachern updated November 23, 2018


Ahh! The nasty white glaze screen of SOLIDWORKS not responding. This condition is triggered by a Windows application timeout. Where it thinks the application has stopped responding due to the length time the application is working in the background. Don’t be fooled! SOLIDWORKS could still be working and if you hit close you will lose data. SOLIDWORKS Status Feedback lets us know that the application is still working and requires more time to complete the given task.

While Status Feedback is a standard option in SOLIDWORKS 2019, users who are using SOLIDWORKS 2018 SP3 and above can also take advantage of this new feature.

SOLIDWORKS Status Feedback

SOLIDWORKS Status Feedback


WARNING: Please be very careful when editing or deleting any entries in the Windows Registry as changing the wrong entry can lead to major issues on your system. Note that Javelin is not responsible for any changes that you make to your system, the following is just a guideline.

Registry Editor

Registry Editor

Enable SOLIDWORKS Status Feedback

Here are the steps to enable the new Status Feedback feature in SOLIDWORKS 2018 (SP3 or above).  With SOLIDWORKS closed, try the following steps:

  1. Open regedit.
  2. Browse to: HKEY_CURRENT_USER\Software\SolidWorks\SolidWorks 2018\General
  3. Right click in the empty space , select “New> DWORD (32bit) Value”
  4. Name it ‘Enable White Glaze’
  5. Double click on it after creation – set the value from 0 (zero) to 1.

For SOLIDWORKS 2018 SP5 only

Navigate to Tools > System Options > General. Check “Show the “busy” dialog when Windows detects that SOLIDWORKS is non-responsive (requires SOLIDWORKS restart)” or manually:

  1. Open regedit.
  2. Browse to: HKEY_CURRENT_USER\Software\SolidWorks\SolidWorks 2018\General
  3. Locate Registry Key “Enable Custom Busy Dialog, RMB select “Modify”.
  4. Set the value from 0 (zero) to 1.

If you need proof that SOLIDWORKS is still chugging away, jump into the Windows Task Manager and check the CPU utilized by the SOLIDWORKS application.

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Shawn McEachern

Shawn McEachern is a SOLIDWORKS Application Expert based in our Oakville, ON., Canada Head Office