Subscription Service Plans

Choose a Service Plan to protect your software investment and ensure continuous productivity:

Service BenefitEssential ServiceElite Service
Live Technical Support
Software Upgrades & Service Packs
SolidProfessor 15K+ Video Based Tutorials
SolidProfessor Site License
Logins for up to 3x the number of Elite SOLIDWORKS Subscription users
SOLIDWORKS Enhancement Requests
MySolidWorks Community & Resources
Free SOLIDWORKS Certification Exams
SOLIDWORKS Visualize Standard Software
Available with SOLIDWORKS Professional or Premium
SOLIDWORKS CAM Standard Software
Advanced Manufacturing Services Voucher ($500 value)
Client Care Visit (CCV)
Ask a TriMech Expert Live Sessions
Live In-person Training Course Voucher ($500 value)
TriMech Services Discount (20% off)
Applies to Professional Services (up to $10K a year)
Cannot be combined with vouchers
Does not apply to PEG Services
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Full details of the included products and services
  • Live Technical Support from our certified support team​.
  • Remote Support to solve your technical issue right on your machine​.
  • Automatic Upgrades to the most up-to-date version of your SOLIDWORKS software​. Learn what's new in SOLIDWORKS 2023 »
  • FREE access to the SOLIDWORKS Customer Portal for Macros, Documentation, and the ability to submit Enhancement Requests​.
  • Full access to the SOLIDWORKS Knowledge Base for Articles, Tech Tips, and Best Practices​.
  • FREE SOLIDWORKS Certificate Testing includes access to lessons and mock tests through MySolidWorks Standard; become a Certified SOLIDWORKS Associate (CSWA) or Professional (CSWP).
  • Services and benefits are only available during the SOLIDWORKS Subscription Service term.

SOLIDWORKS Services included

Improve your performance and productivity with Javelin services

Javelin Support Team

Technical Support

With SOLIDWORKS Subscription Service, you have access to extensive help from our SOLIDWORKS experts. Which will enhance your software investment and guide you through development challenges.

  • Live Technical Support from our certified support team.
  • Remote Support to solve your technical issue right on your machine.
  • Regular Communication of software updates and technical tips and tricks.

Upgrades & Resources

Enjoy the latest version of your software and direct access to a comprehensive library of drawings, parts, assemblies, and features contributed by users around the globe.

  • Automatic Upgrades to the most Up-to-date Version of your SOLIDWORKS software.
  • FREE access to the SOLIDWORKS Customer Portal for Macros, Documentation, and the ability to submit Enhancement Requests.
  • Full access to the SOLIDWORKS Knowledge Base for Articles, Tech Tips, and Best Practices.
SolidProfessor on-demand learning platform SOLIDWORKS Add-in

Online Training & Certification

A SolidProfessor and a MySolidWorks online account is included with your subscription service where you can get answers, stay current, and sharpen your design skills with online training:

  • SolidProfessor includes 15K+ online tutorial videos.
  • FREE access to SOLIDWORKS testing and certification to help you become a Certified SOLIDWORKS Associate (CSWA) or Professional (CSWP).

Learn more about SolidProfessor »