Technical Support

Comprehensive Tech Support for Subscription Service Customers

Access our FAQs and latest Technical Tips below:

Latest SOLIDWORKS 2022 Videos

SOLIDWORKS 2018 - 2022

Best of What’s New in SOLIDWORKS 2018 – 2022

Catch up with the new and old SOLIDWORKS updates with the Best of What’s New 2018 – 2022 demonstration video.

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3DEXPERIENCE Works SIMULIA

3DEXPERIENCE Works SIMULIA Provides Simulation Without Limits

Powered by SIMULIA, the 3DEXPERIENCE Works Simulation tools offer you comprehensive ability to simulate complex physics at scales never before attainable. With structural, fluid flow, plastic…

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3DEXPERIENCE Works Data Management

3DEXPERIENCE Works Cloud Data Management

How do you connect your design, engineering, and business teams together? With 3DEXPERIENCE Works, connecting everyone else to SOLIDWORKS is just a few clicks away. Improve…

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3DEXPERIENCE Works Cloud-based Sculpting

3DEXPERIENCE Works Cloud-Based Sculpting

Complement your SOLIDWORKS with 3D Sculptor – a cloud-based subdivision (Sub-D) modeling solution that’s part of 3DEXPERIENCE Works. Create organic shapes and complex surfaces intuitively…

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SOLIDWORKS Electrical 2022

SOLIDWORKS Electrical 2022

SOLIDWORKS Electrical 2022 has improved performance with large and multi-user Electrical projects will save you time creating, changing, and copying your work. Smart PDF documentation…

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SOLIDWORKS Subscription Services

Improve your performance and productivity with Javelin services

Javelin Support Team

Technical Support

With SOLIDWORKS Subscription Service, you have access to extensive help from our SOLIDWORKS experts. Which will enhance your software investment and guide you through development challenges.

Benefits
  • Live Technical Support from our certified support team.
  • Remote Support to solve your technical issue right on your machine.
  • Regular Communication of software updates and technical tips and tricks.
SOLIDWORKS User

Upgrades & Resources

Enjoy the latest version of your software and direct access to a comprehensive library of drawings, parts, assemblies, and features contributed by users around the globe.

Advantages
  • Automatic Upgrades to the most Up-to-date Version of your SOLIDWORKS software.
  • FREE access to the SOLIDWORKS Customer Portal for Macros, Documentation, and the ability to submit Enhancement Requests.
  • Full access to the SOLIDWORKS Knowledge Base for Articles, Tech Tips, and Best Practices.
MySolidWorks

Online Training & Certification

A MySolidWorks online account is included with your subscription service where you can get answers, stay current, and sharpen your design skills with online training.

Features
  • Your MySolidWorks Standard Account includes 600+ online tutorial videos.
  • FREE access to SOLIDWORKS testing and certification to help you become a Certified SOLIDWORKS Associate (CSWA) or Professional (CSWP).

Do you need Technical Suppport

Call us free at  1-877-219-6757  and get your questions answered