Technical Support

Comprehensive Tech Support for Subscription Service Customers

Access our FAQs and latest Technical Tips below:

Latest SOLIDWORKS 2020 Videos

SOLIDWORKS Certification Pass

The Value of SOLIDWORKS Certifications

Gaining SOLIDWORKS Certification will help employees to develop their skills and advance their careers. Allowing you to provide a clear career path for your SOLIDWORKS users. Helping…

SOLIDWORKS Flow Simulation Face Shield Side View

Using SOLIDWORKS Flow Simulation to design a safe face shield

Javelin Technologies is partnering with Canadian hospitals to collaborate, develop, manufacture, and rapidly deploy personal protective equipment to front-line workers across Canada during the COVID-19…

xDesign on the 3DEXPERIENCE.WORKS Platform

Creating Assemblies with the 3D Creator xDesign App

Creating assemblies with the xDesign App on the 3DEXPERIENCE WORKS Platform completely changes the way you think about design. With it’s single modeling environment you…

Component design 3D Creator

Component creation with 3D Creator xDesign App

3D Creator is a role on the 3DEXPERIENCE platform that contains the SOLIDWORKS xDesign App for 3D modeling. With the 3D Creator you can easily model…

SOLIDWORKS Data Cloud technology

Cloud-Based Collaboration: Stay Connected with SOLIDWORKS

In this on-demand webinar, three of Javelin’s experts discuss a few options available, and the successes some clients have had, leveraging SOLIDWORKS cloud-based collaboration.


SOLIDWORKS Subscription Services

Improve your performance and productivity with Javelin services

Javelin Support Team

Technical Support

With SOLIDWORKS Subscription Service, you have access to extensive help from our SOLIDWORKS experts. Which will enhance your software investment and guide you through development challenges.

  • Live Technical Support from our certified support team.
  • Remote Support to solve your technical issue right on your machine.
  • Regular Communication of software updates and technical tips and tricks.

Upgrades & Resources

Enjoy the latest version of your software and direct access to a comprehensive library of drawings, parts, assemblies, and features contributed by users around the globe.

  • Automatic Upgrades to the most Up-to-date Version of your SOLIDWORKS software.
  • FREE access to the SOLIDWORKS Customer Portal for Macros, Documentation, and the ability to submit Enhancement Requests.
  • Full access to the SOLIDWORKS Knowledge Base for Articles, Tech Tips, and Best Practices.

Online Training & Certification

A MySolidWorks online account is included with your subscription service where you can get answers, stay current, and sharpen your design skills with online training.

  • Your MySolidWorks Standard Account includes 600+ online tutorial videos.
  • FREE access to SOLIDWORKS testing and certification to help you become a Certified SOLIDWORKS Associate (CSWA) or Professional (CSWP).

Do you need Technical Suppport

Call us free at  1-877-219-6757  and get your questions answered