Technical Support

Comprehensive Tech Support for Subscription Service Customers

Access our FAQs and latest Technical Tips below:

Latest SOLIDWORKS 2021 Videos

3DEXPERIENCE WORKS 2021

3DEXPERIENCE Works 2021

With 3DEXPERIENCE® Works 2021 your product development process can happen anywhere. You will solve more complex design challenges. You can accelerate innovation together. Connect SOLIDWORKS…

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SOLIDWORKS MBD 2021

SOLIDWORKS MBD 2021

SOLIDWORKS MBD 2021 extends the ability to organize product and manufacturing data (PMI) by adding the ability to add datum target symbols to your DimXpert…

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SOLIDWORKS Plastics 2021

SOLIDWORKS Plastics 2021

SOLIDWORKS Plastics 2021 enables you to define domain based material definitions. You can also use the new Sketch based baffle and bubblers, and you can…

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SOLIDWORKS Flow Simulation 2021

SOLIDWORKS Flow Simulation 2021

SOLIDWORKS Flow Simulation 2021 expands the types of CFD problems you can solve and continues to improve how project results are processed. SOLIDWORKS Flow Simulation…

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SOLIDWORKS Simulation 2021

SOLIDWORKS Simulation 2021

SOLIDWORKS Simulation 2021 simplifies pre-processing contact and meshing activities by introducing faster contact calculation, contact stabilization, automatic geometry correction, efficient and more robust meshing, and…

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SOLIDWORKS Subscription Services

Improve your performance and productivity with Javelin services

Javelin Support Team

Technical Support

With SOLIDWORKS Subscription Service, you have access to extensive help from our SOLIDWORKS experts. Which will enhance your software investment and guide you through development challenges.

Benefits
  • Live Technical Support from our certified support team.
  • Remote Support to solve your technical issue right on your machine.
  • Regular Communication of software updates and technical tips and tricks.
SOLIDWORKS User

Upgrades & Resources

Enjoy the latest version of your software and direct access to a comprehensive library of drawings, parts, assemblies, and features contributed by users around the globe.

Advantages
  • Automatic Upgrades to the most Up-to-date Version of your SOLIDWORKS software.
  • FREE access to the SOLIDWORKS Customer Portal for Macros, Documentation, and the ability to submit Enhancement Requests.
  • Full access to the SOLIDWORKS Knowledge Base for Articles, Tech Tips, and Best Practices.
MySolidWorks

Online Training & Certification

A MySolidWorks online account is included with your subscription service where you can get answers, stay current, and sharpen your design skills with online training.

Features
  • Your MySolidWorks Standard Account includes 600+ online tutorial videos.
  • FREE access to SOLIDWORKS testing and certification to help you become a Certified SOLIDWORKS Associate (CSWA) or Professional (CSWP).

Do you need Technical Suppport

Call us free at  1-877-219-6757  and get your questions answered