Technical Support

 

Comprehensive Tech Support for Subscription Service Customers

Upcoming Events and Webinars

DriveWorks form design
Tuesday, June 9, 2026 10:00 AM - 11:00 AM ET

Automate SOLIDWORKS: Generate custom designs in less time

In this webinar, DriveWorks product experts will share their knowledge and give you an introduction to using DriveWorks as a 3D Sales Configurator.

Learn More and Register...
Les Rendez-vous DriveWorks
mardi 9 juin 2026 9h00 ET

Les Rendez-vous DriveWorks

Les Rendez-vous DriveWorks! Si vous cherchez à découvrir des astuces techniques et à entendre des retours d’expérience concrets. La réunion de juin 2026 se tiendra via Microsoft Teams le mardi 9 juin à 9h00 ET.

Learn More and Register...
DriveWorks Online Sales Configurator
Tuesday, June 16, 2026 10:00 AM - 11:00 AM ET

Simplify complex processes: Configure products in 3D & sell more

In this webinar, DriveWorks product experts will share their knowledge and give you an introduction to using DriveWorks as a 3D Sales Configurator.

Learn More and Register...
SOLIDWORKS CPQ configure price quote
Tuesday, June 23, 2026 10:00 AM - 11:00 AM ET

Configure, price, quote: Sell & manufacture complex products faster with CPQ

Learn how to create a CPQ (Configure Price Quote) solution using DriveWorks automation software for SOLIDWORKS

Learn More and Register...

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SOLIDWORKS Subscription Services

Improve your performance and productivity with Javelin services

Javelin Support Team

Technical Support

With SOLIDWORKS Subscription Service, you have access to extensive help from our SOLIDWORKS experts. Which will enhance your software investment and guide you through development challenges.

Benefits
  • Live Technical Support from our certified support team.
  • Remote Support to solve your technical issue right on your machine.
  • Regular Communication of software updates and technical tips and tricks.
SOLIDWORKS User

Upgrades & Resources

Enjoy the latest version of your software and direct access to a comprehensive library of drawings, parts, assemblies, and features contributed by users around the globe.

Advantages
  • Automatic Upgrades to the most Up-to-date Version of your SOLIDWORKS software.
  • FREE access to the SOLIDWORKS Customer Portal for Macros, Documentation, and the ability to submit Enhancement Requests.
  • Full access to the SOLIDWORKS Knowledge Base for Articles, Tech Tips, and Best Practices.
MySolidWorks

Online Training & Certification

A MySolidWorks online account is included with your subscription service where you can get answers, stay current, and sharpen your design skills with online training.

Features
  • Your MySolidWorks Standard Account includes 600+ online tutorial videos.
  • FREE access to SOLIDWORKS testing and certification to help you become a Certified SOLIDWORKS Associate (CSWA) or Professional (CSWP).

Do you need Technical Suppport

Call us free at  1-877-219-6757  and get your questions answered