Technical Support

Comprehensive Tech Support for Subscription Service Customers

Access our FAQs and latest Technical Tips below:

Latest SOLIDWORKS 2020 Videos

SOLIDWORKS Certification Pass

The Value of SOLIDWORKS Certifications

Gaining SOLIDWORKS Certification will help employees to develop their skills and advance their careers. Allowing you to provide a clear career path for your SOLIDWORKS users. Helping…

SOLIDWORKS Flow Simulation Face Shield Side View

Using SOLIDWORKS Flow Simulation to design a safe face shield

Javelin Technologies is partnering with Canadian hospitals to collaborate, develop, manufacture, and rapidly deploy personal protective equipment to front-line workers across Canada during the COVID-19…

SOLIDWORKS Data Cloud technology

Cloud-Based Collaboration: Stay Connected with SOLIDWORKS

In this on-demand webinar, three of Javelin’s experts discuss a few options available, and the successes some clients have had, leveraging SOLIDWORKS cloud-based collaboration.

Structure System Tool 2020

SOLIDWORKS 2020 Benefits of the Structure System Tool

You probably remember last year’s video; The Benefits of the Structure System Tool in SOLIDWORKS 2019. By popular demand, Elite Applications Engineer Colin Murphy is…

Simulation discussion

Stop Stressing over Validation with SOLIDWORKS Simulation

How do you know if your designs will perform in the field? That can be a very stressful question. In this video, Application Engineer; Angus…


SOLIDWORKS Subscription Services

Improve your performance and productivity with Javelin services

Javelin Support Team

Technical Support

With SOLIDWORKS Subscription Service, you have access to extensive help from our SOLIDWORKS experts. Which will enhance your software investment and guide you through development challenges.

  • Live Technical Support from our certified support team.
  • Remote Support to solve your technical issue right on your machine.
  • Regular Communication of software updates and technical tips and tricks.

Upgrades & Resources

Enjoy the latest version of your software and direct access to a comprehensive library of drawings, parts, assemblies, and features contributed by users around the globe.

  • Automatic Upgrades to the most Up-to-date Version of your SOLIDWORKS software.
  • FREE access to the SOLIDWORKS Customer Portal for Macros, Documentation, and the ability to submit Enhancement Requests.
  • Full access to the SOLIDWORKS Knowledge Base for Articles, Tech Tips, and Best Practices.

Online Training & Certification

A MySolidWorks online account is included with your subscription service where you can get answers, stay current, and sharpen your design skills with online training.

  • Your MySolidWorks Standard Account includes 600+ online tutorial videos.
  • FREE access to SOLIDWORKS testing and certification to help you become a Certified SOLIDWORKS Associate (CSWA) or Professional (CSWP).

Do you need Technical Suppport

Call us free at  1-877-219-6757  and get your questions answered