Technical Support

Comprehensive Tech Support for Subscription Service Customers

Access our FAQs and latest Technical Tips below:

Latest SOLIDWORKS 2020 Videos

Structure System Tool 2020

SOLIDWORKS 2020 Benefits of the Structure System Tool

You probably remember last year’s video; The Benefits of the Structure System Tool in SOLIDWORKS 2019. By popular demand, Elite Applications Engineer Colin Murphy is…

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Simulation discussion

Stop Stressing over Validation with SOLIDWORKS Simulation

How do you know if your designs will perform in the field? That can be a very stressful question. In this video, Application Engineer; Angus…

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SOLIDWORKS 2020 Assembly Performance

Top performance features in SOLIDWORKS 2020

SOLIDWORKS 2020 includes a number of under-the-hood performance features and enhancements to ensure that you can innovate without waiting for your tools to catch up….

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SOLIDWORKS 2020 Flexible Assemblies

Powerful parts and amazing assemblies in SOLIDWORKS 2020

Every year SOLIDWORKS introduces amazing enhancements to make the creation of parts and assemblies faster, easier, and more efficient. SOLIDWORKS 2020 is no different.

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SOLIDWORKS 2020 Add-ins

Using your data beyond design with SOLIDWORKS 2020 add-ins

How is your data used after the design is complete? There are many opportunities to leverage your valuable SOLIDWORKS models beyond design, in other areas…

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SOLIDWORKS Subscription Services

Improve your performance and productivity with Javelin services

Javelin Support Team

Technical Support

With SOLIDWORKS Subscription Service, you have access to extensive help from our SOLIDWORKS experts. Which will enhance your software investment and guide you through development challenges.

Benefits
  • Live Technical Support from our certified support team.
  • Remote Support to solve your technical issue right on your machine.
  • Regular Communication of software updates and technical tips and tricks.
SOLIDWORKS User

Upgrades & Resources

Enjoy the latest version of your software and direct access to a comprehensive library of drawings, parts, assemblies, and features contributed by users around the globe.

Advantages
  • Automatic Upgrades to the most Up-to-date Version of your SOLIDWORKS software.
  • FREE access to the SOLIDWORKS Customer Portal for Macros, Documentation, and the ability to submit Enhancement Requests.
  • Full access to the SOLIDWORKS Knowledge Base for Articles, Tech Tips, and Best Practices.
MySolidWorks

Online Training & Certification

A MySolidWorks online account is included with your subscription service where you can get answers, stay current, and sharpen your design skills with online training.

Features
  • Your MySolidWorks Standard Account includes 600+ online tutorial videos.
  • FREE access to SOLIDWORKS testing and certification to help you become a Certified SOLIDWORKS Associate (CSWA) or Professional (CSWP).

Do you need Technical Suppport

Call us free at  1-877-219-6757  and get your questions answered