Technical Support

Comprehensive Tech Support for Subscription Service Customers

Upcoming Events and Webinars

Tuesday, July 16, 2024 Online 10:00AM EST

3DEXPERIENCE Master Class #1 – Organizing your Data

Interested in learning more about organizing your data in the 3DEXPERIENCE Platform? This series will be a technical deep-dive of…

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Thursday, July 18, 2024 Online 10:00AM EST

Tips and Tricks – Passing SOLIDWORKS Certifications

Certifications are an important part of our career development and our skills growth but it can be overwhelming when you…

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Electromagnetics Engineer 3DEXPERIENCE Role
Thursday, July 18, 2024 Waltham MA 3:30 - 6:30 PM ET

Using Electromagnetic Simulation to drive better, more innovative products

Learn how Dassault Systèmes SOLIDWORKS can empower your company with next generation simulation tools for Electromagnetic Simulation

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Tuesday, July 23, 2024 Online 10:00AM EST

The Promise and Reality of Augmented Reality in Manufacturing

Recent developments in augmented reality have made it more flexible and easier to integrate in manufacturing. The applications include guided work…

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SOLIDWORKS Subscription Services

Improve your performance and productivity with Javelin services

Javelin Support Team

Technical Support

With SOLIDWORKS Subscription Service, you have access to extensive help from our SOLIDWORKS experts. Which will enhance your software investment and guide you through development challenges.

  • Live Technical Support from our certified support team.
  • Remote Support to solve your technical issue right on your machine.
  • Regular Communication of software updates and technical tips and tricks.

Upgrades & Resources

Enjoy the latest version of your software and direct access to a comprehensive library of drawings, parts, assemblies, and features contributed by users around the globe.

  • Automatic Upgrades to the most Up-to-date Version of your SOLIDWORKS software.
  • FREE access to the SOLIDWORKS Customer Portal for Macros, Documentation, and the ability to submit Enhancement Requests.
  • Full access to the SOLIDWORKS Knowledge Base for Articles, Tech Tips, and Best Practices.

Online Training & Certification

A MySolidWorks online account is included with your subscription service where you can get answers, stay current, and sharpen your design skills with online training.

  • Your MySolidWorks Standard Account includes 600+ online tutorial videos.
  • FREE access to SOLIDWORKS testing and certification to help you become a Certified SOLIDWORKS Associate (CSWA) or Professional (CSWP).

Do you need Technical Suppport

Call us free at  1-877-219-6757  and get your questions answered