Technical Support

 

Comprehensive Tech Support for Subscription Service Customers

Upcoming Events and Webinars

toughone
Wednesday, June 3, 2026 11AM ET

How Tough is PolyJet ToughONE? Real World Testing. Real Applications. Real Results.

3D printing has officially entered a new era of material science. Stratasys PolyJet ToughONE is rapidly emerging as the new…

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DriveWorks form design
Tuesday, June 9, 2026 10:00 AM - 11:00 AM ET

Automate SOLIDWORKS: Generate custom designs in less time

In this webinar, DriveWorks product experts will share their knowledge and give you an introduction to using DriveWorks as a 3D Sales Configurator.

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Les Rendez-vous DriveWorks
mardi 9 juin 2026 9h00 ET

Les Rendez-vous DriveWorks

Les Rendez-vous DriveWorks! Si vous cherchez à découvrir des astuces techniques et à entendre des retours d’expérience concrets. La réunion de juin 2026 se tiendra via Microsoft Teams le mardi 9 juin à 9h00 ET.

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solidworks for startups
Wednesday, June 10, 2026 11AM ET

How to Get SOLIDWORKS Free for Startups | SOLIDWORKS For Startups Program Overview

Many startups lose access to professional design tools like SOLIDWORKS after leaving university, creating a barrier when moving from concept…

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SOLIDWORKS Subscription Services

Improve your performance and productivity with Javelin services

Javelin Support Team

Technical Support

With SOLIDWORKS Subscription Service, you have access to extensive help from our SOLIDWORKS experts. Which will enhance your software investment and guide you through development challenges.

Benefits
  • Live Technical Support from our certified support team.
  • Remote Support to solve your technical issue right on your machine.
  • Regular Communication of software updates and technical tips and tricks.
SOLIDWORKS User

Upgrades & Resources

Enjoy the latest version of your software and direct access to a comprehensive library of drawings, parts, assemblies, and features contributed by users around the globe.

Advantages
  • Automatic Upgrades to the most Up-to-date Version of your SOLIDWORKS software.
  • FREE access to the SOLIDWORKS Customer Portal for Macros, Documentation, and the ability to submit Enhancement Requests.
  • Full access to the SOLIDWORKS Knowledge Base for Articles, Tech Tips, and Best Practices.
MySolidWorks

Online Training & Certification

A MySolidWorks online account is included with your subscription service where you can get answers, stay current, and sharpen your design skills with online training.

Features
  • Your MySolidWorks Standard Account includes 600+ online tutorial videos.
  • FREE access to SOLIDWORKS testing and certification to help you become a Certified SOLIDWORKS Associate (CSWA) or Professional (CSWP).

Do you need Technical Suppport

Call us free at  1-877-219-6757  and get your questions answered