Technical Support

Comprehensive Tech Support for Subscription Service Customers

Access our FAQs and latest Technical Tips below:

Latest SOLIDWORKS 2023 Videos

SOLIDWORKS 2023 Assemblies

SOLIDWORKS 2023 Assemblies

New capabilities in SOLIDWORKS 2023 Assemblies bring much anticipated user enhancements to your fingertips.

SOLIDWORKS 2023 sheet metal and structures

SOLIDWORKS 2023 Sheet Metal and Structures

SOLIDWORKS Structure Systems and Sheet Metal have new enhancements in 2023 that enable smoother design-to-manufacturing workflows and speed up tedious tasks.

SOLIDWORKS 2023 3D Creator Cloud CAD

SOLIDWORKS 2023 Cloud CAD with 3D Creator

SOLIDWORKS 2023 3D Creator Cloud CAD includes enhanced design and collaboration capabilities of xDesign browser-based parametric modeler.

SOLIDWORKS 2023 3D Sculptor

SOLIDWORKS 2023 Shape Design with 3D Sculptor

See how the powerful subdivision modeling capabilities of SOLIDWORKS 2023 3D Sculptor help you complete your design work quickly and easily.

SOLIDWORKS 2023 parts and features

SOLIDWORKS 2023 Parts and Features

SOLIDWORKS 2023 expands the capabilities of existing features to make you more productive with enhancement Body, Wrap and Defeature tools.


SOLIDWORKS Subscription Services

Improve your performance and productivity with Javelin services

Javelin Support Team

Technical Support

With SOLIDWORKS Subscription Service, you have access to extensive help from our SOLIDWORKS experts. Which will enhance your software investment and guide you through development challenges.

  • Live Technical Support from our certified support team.
  • Remote Support to solve your technical issue right on your machine.
  • Regular Communication of software updates and technical tips and tricks.

Upgrades & Resources

Enjoy the latest version of your software and direct access to a comprehensive library of drawings, parts, assemblies, and features contributed by users around the globe.

  • Automatic Upgrades to the most Up-to-date Version of your SOLIDWORKS software.
  • FREE access to the SOLIDWORKS Customer Portal for Macros, Documentation, and the ability to submit Enhancement Requests.
  • Full access to the SOLIDWORKS Knowledge Base for Articles, Tech Tips, and Best Practices.

Online Training & Certification

A MySolidWorks online account is included with your subscription service where you can get answers, stay current, and sharpen your design skills with online training.

  • Your MySolidWorks Standard Account includes 600+ online tutorial videos.
  • FREE access to SOLIDWORKS testing and certification to help you become a Certified SOLIDWORKS Associate (CSWA) or Professional (CSWP).

Do you need Technical Suppport

Call us free at  1-877-219-6757  and get your questions answered