Technical Support

Comprehensive Tech Support for Subscription Service Customers

Access our FAQs and latest Technical Tips below:

Latest SOLIDWORKS 2021 Videos

SOLIDWORKS Composer 2021

SOLIDWORKS Composer 2021

Whether you’re documenting assembly procedures, product installation guides, user facing safety and maintenance manuals, or part replacement catalogs, technical publications play a critical role in…

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SOLIDWORKS Visualize 2021

SOLIDWORKS Visualize 2021

Since the introduction of SOLIDWORKS Visualize, creating eye catching, photorealistic images from CAD data has never been easier, and in SOLIDWORKS Visualize 2021, the integration between…

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SOLIDWORKS 2021 Drawing

SOLIDWORKS 2021 Drawing and Detailing Enhancements

Detailing Mode for Drawings has been enhanced in SOLIDWORKS 2021 to support the creation of Detail, Break and Crop views. Hole callouts are now supported…

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SOLIDWORKS 2021 Drawing Performance

SOLIDWORKS 2021 Drawing Performance

SOLIDWORKS 2021 Drawing zoom and pan performance for massive drawings has improved significantly resulting in a more consistent and predictable experience when navigating a drawing….

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SOLIDWORKS 2021 Assembly Interference

SOLIDWORKS 2021 Assembly Productivity Tools

New Productivity tools for Assemblies in SOLIDWORKS 2021 give you better control over your assembly designs. These include a new streamlined Mate Property Manager, new…

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SOLIDWORKS Subscription Services

Improve your performance and productivity with Javelin services

Javelin Support Team

Technical Support

With SOLIDWORKS Subscription Service, you have access to extensive help from our SOLIDWORKS experts. Which will enhance your software investment and guide you through development challenges.

Benefits
  • Live Technical Support from our certified support team.
  • Remote Support to solve your technical issue right on your machine.
  • Regular Communication of software updates and technical tips and tricks.
SOLIDWORKS User

Upgrades & Resources

Enjoy the latest version of your software and direct access to a comprehensive library of drawings, parts, assemblies, and features contributed by users around the globe.

Advantages
  • Automatic Upgrades to the most Up-to-date Version of your SOLIDWORKS software.
  • FREE access to the SOLIDWORKS Customer Portal for Macros, Documentation, and the ability to submit Enhancement Requests.
  • Full access to the SOLIDWORKS Knowledge Base for Articles, Tech Tips, and Best Practices.
MySolidWorks

Online Training & Certification

A MySolidWorks online account is included with your subscription service where you can get answers, stay current, and sharpen your design skills with online training.

Features
  • Your MySolidWorks Standard Account includes 600+ online tutorial videos.
  • FREE access to SOLIDWORKS testing and certification to help you become a Certified SOLIDWORKS Associate (CSWA) or Professional (CSWP).

Do you need Technical Suppport

Call us free at  1-877-219-6757  and get your questions answered