Technical Support

Comprehensive Tech Support for Subscription Service Customers

Access our FAQs and latest Technical Tips below:

Latest SOLIDWORKS 2021 Videos

SOLIDWORKS CAM 2021

SOLIDWORKS CAM 2021

SOLIDWORKS CAM 2021 gives the manufacturing floor more automation with expanded stock options, enhanced drill operations, and control over where you’re managing posts. Watch how…

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SOLIDWORKS 2021 Routing

SOLIDWORKS 2021 Routing

Almost all products are now electrified. So how do electronics connect to mechanical sensors and transducers to wires, cables, and harnesses? SOLIDWORKS 2021 Electrical 3D Routing…

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SOLIDWORKS Electrical 2021

SOLIDWORKS Electrical 2021

SOLIDWORKS 2021 Electrical Schematic new Terminal Types Manager allows us to define what wire terminals to use with a specific terminal strip for greater control…

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SOLIDWORKS Manage 2021

SOLIDWORKS Manage 2021

SOLIDWORKS Manage 2021 increases your design management efficiency and collaboration like never before. New Project Management tools allow you to visualize and plan your design…

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SOLIDWORKS PDM 2021

SOLIDWORKS PDM 2021

SOLIDWORKS PDM 2021 introduces expanded configurability and increased performance to help you manage your team’s file-based processes and deliverables better than ever: Enhancements in SOLIDWORKS…

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SOLIDWORKS Subscription Services

Improve your performance and productivity with Javelin services

Javelin Support Team

Technical Support

With SOLIDWORKS Subscription Service, you have access to extensive help from our SOLIDWORKS experts. Which will enhance your software investment and guide you through development challenges.

Benefits
  • Live Technical Support from our certified support team.
  • Remote Support to solve your technical issue right on your machine.
  • Regular Communication of software updates and technical tips and tricks.
SOLIDWORKS User

Upgrades & Resources

Enjoy the latest version of your software and direct access to a comprehensive library of drawings, parts, assemblies, and features contributed by users around the globe.

Advantages
  • Automatic Upgrades to the most Up-to-date Version of your SOLIDWORKS software.
  • FREE access to the SOLIDWORKS Customer Portal for Macros, Documentation, and the ability to submit Enhancement Requests.
  • Full access to the SOLIDWORKS Knowledge Base for Articles, Tech Tips, and Best Practices.
MySolidWorks

Online Training & Certification

A MySolidWorks online account is included with your subscription service where you can get answers, stay current, and sharpen your design skills with online training.

Features
  • Your MySolidWorks Standard Account includes 600+ online tutorial videos.
  • FREE access to SOLIDWORKS testing and certification to help you become a Certified SOLIDWORKS Associate (CSWA) or Professional (CSWP).

Do you need Technical Suppport

Call us free at  1-877-219-6757  and get your questions answered