Technical Support

 

Comprehensive Tech Support for Subscription Service Customers

Upcoming Events and Webinars

DriveWorks Online Sales Configurator
Tuesday, July 28, 2026 10:00 AM - 11:00 AM ET

Simplify complex processes: Configure products in 3D & sell more

In this webinar, DriveWorks product experts will share their knowledge and give you an introduction to using DriveWorks as a 3D Sales Configurator.

Learn More and Register...
AI FEA finite element analysis
Wednesday, July 29, 2026 11AM ET

Finite Element Analysis Powered by AI | Introducing Next Generation FEA Simulation

Modern advancements are transforming finite element analysis (FEA) from a time-consuming validation step into a powerful, design-driving capability. As traditional…

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Tackling Large Assemblies Exploring Workflows Beyond Traditional SOLIDWORKS Limits
Wednesday, August 5, 2026 11AM ET

Tackling Large Assemblies | Exploring Workflows Beyond Traditional SOLIDWORKS Limits

Working with large, complex assemblies in SOLIDWORKS can quickly become challenging. Large assemblies impact performance, collaboration, and overall productivity. This…

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Accelerating Systems Engineering with MBSE and CATIA Magic
Wednesday, August 26, 2026 11AM ET

Accelerating Systems Engineering with MBSE and CATIA Magic

Model-based systems engineering (MBSE) serves a critical role in modern product development. Moving beyond document-based approaches to a model-based approach,…

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SOLIDWORKS Subscription Services

Improve your performance and productivity with Javelin services

Javelin Support Team

Technical Support

With SOLIDWORKS Subscription Service, you have access to extensive help from our SOLIDWORKS experts. Which will enhance your software investment and guide you through development challenges.

Benefits
  • Live Technical Support from our certified support team.
  • Remote Support to solve your technical issue right on your machine.
  • Regular Communication of software updates and technical tips and tricks.
SOLIDWORKS User

Upgrades & Resources

Enjoy the latest version of your software and direct access to a comprehensive library of drawings, parts, assemblies, and features contributed by users around the globe.

Advantages
  • Automatic Upgrades to the most Up-to-date Version of your SOLIDWORKS software.
  • FREE access to the SOLIDWORKS Customer Portal for Macros, Documentation, and the ability to submit Enhancement Requests.
  • Full access to the SOLIDWORKS Knowledge Base for Articles, Tech Tips, and Best Practices.
MySolidWorks

Online Training & Certification

A MySolidWorks online account is included with your subscription service where you can get answers, stay current, and sharpen your design skills with online training.

Features
  • Your MySolidWorks Standard Account includes 600+ online tutorial videos.
  • FREE access to SOLIDWORKS testing and certification to help you become a Certified SOLIDWORKS Associate (CSWA) or Professional (CSWP).

Do you need Technical Suppport

Call us free at  1-877-219-6757  and get your questions answered