Technical Support

Comprehensive Tech Support for Subscription Service Customers

Upcoming Events and Webinars

Wednesday, June 19, 2024 Online 1:00PM EST

Lunch and Learn: SOLIDWORKS for Startups

You are invited to join our free Lunch and Learn: SOLIDWORKS for Startups on Wednesday 19th June 2024, at 1:00…

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Thursday, June 20, 2024 Online 10:00AM EST

Tips & Tricks: SOLIDWORKS Drawings

In SOLIDWORKS, drawings are the main way we communicate our designs and take them from the design phase to actual…

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Tuesday, June 25, 2024 Online 10:00AM EST

Exciting Updates to 3DEXPERIENCE Works Products

Whether you are an existing SOLIDWORKS customer using the Platform or considering the benefits of a Cloud-based platform for data…

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Javelin Tech Update
Wednesday, August 14, 2024 Oakville, ON 10:00 - 2:00 PM ET

Javelin Tech Update Event

Discover new SOLIDWORKS technology for Cloud, AI, 3D Scanning, 3D Printing and see what we can do for you in 2024.

Learn More and Register...

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SOLIDWORKS Subscription Services

Improve your performance and productivity with Javelin services

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Technical Support

With SOLIDWORKS Subscription Service, you have access to extensive help from our SOLIDWORKS experts. Which will enhance your software investment and guide you through development challenges.

  • Live Technical Support from our certified support team.
  • Remote Support to solve your technical issue right on your machine.
  • Regular Communication of software updates and technical tips and tricks.

Upgrades & Resources

Enjoy the latest version of your software and direct access to a comprehensive library of drawings, parts, assemblies, and features contributed by users around the globe.

  • Automatic Upgrades to the most Up-to-date Version of your SOLIDWORKS software.
  • FREE access to the SOLIDWORKS Customer Portal for Macros, Documentation, and the ability to submit Enhancement Requests.
  • Full access to the SOLIDWORKS Knowledge Base for Articles, Tech Tips, and Best Practices.

Online Training & Certification

A MySolidWorks online account is included with your subscription service where you can get answers, stay current, and sharpen your design skills with online training.

  • Your MySolidWorks Standard Account includes 600+ online tutorial videos.
  • FREE access to SOLIDWORKS testing and certification to help you become a Certified SOLIDWORKS Associate (CSWA) or Professional (CSWP).

Do you need Technical Suppport

Call us free at  1-877-219-6757  and get your questions answered