Technical Support

Comprehensive Tech Support for Subscription Service Customers

Access our FAQs and latest Technical Tips below:

Latest SOLIDWORKS 2020 Videos

SOLIDWORKS 2020 Structure System

SOLIDWORKS 2020 Structure System

Structure system provides a flexible method to create welded structures with or without the use of complex 3D Sketches to define all members.  Watch this…

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SOLIDWORKS 2020 Assembly Mates

SOLIDWORKS 2020 Assembly Mates

The Quick Mates toolbar provides a means to rapidly assemble components directly from the graphics area. Watch the demo video to learn how SOLIDWORKS 2020…

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eDrawings VR

SOLIDWORKS 2020 eDrawings VR

Virtual Reality in SOLIDWORKS 2020 eDrawings Professional enables users to explore their designs at a one-to-one scale using a VR headset. Fully released in 2020…

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SOLIDWORKS 2020 Flexible Components

SOLIDWORKS 2020 Flexible Components

Make any components dynamic with the new Make Part Flexible tool in SOLIDWORKS 2020. Remap external references of parts with ease without creating additional configurations…

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SOLIDWORKS Composer 2020

SOLIDWORKS Composer 2020

SOLIDWORKS Composer 2020 can now import all the exploded views and their steps from the SOLIDWORKS CAD model. These views can be reused for a…

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SOLIDWORKS Subscription Services

Improve your performance and productivity with Javelin services

Javelin Support Team

Technical Support

With SOLIDWORKS Subscription Service, you have access to extensive help from our SOLIDWORKS experts. Which will enhance your software investment and guide you through development challenges.

Benefits
  • Live Technical Support from our certified support team.
  • Remote Support to solve your technical issue right on your machine.
  • Regular Communication of software updates and technical tips and tricks.
SOLIDWORKS User

Upgrades & Resources

Enjoy the latest version of your software and direct access to a comprehensive library of drawings, parts, assemblies, and features contributed by users around the globe.

Advantages
  • Automatic Upgrades to the most Up-to-date Version of your SOLIDWORKS software.
  • FREE access to the SOLIDWORKS Customer Portal for Macros, Documentation, and the ability to submit Enhancement Requests.
  • Full access to the SOLIDWORKS Knowledge Base for Articles, Tech Tips, and Best Practices.
MySolidWorks

Online Training & Certification

A MySolidWorks online account is included with your subscription service where you can get answers, stay current, and sharpen your design skills with online training.

Features
  • Your MySolidWorks Standard Account includes 600+ online tutorial videos.
  • FREE access to SOLIDWORKS testing and certification to help you become a Certified SOLIDWORKS Associate (CSWA) or Professional (CSWP).

Do you need Technical Suppport

Call us free at  1-877-219-6757  and get your questions answered