Technical Support

Comprehensive Tech Support for Subscription Service Customers

Upcoming Events and Webinars

Wednesday, June 19, 2024 Online 1:00PM EST

Lunch and Learn: SOLIDWORKS for Startups

You are invited to join our free Lunch and Learn: SOLIDWORKS for Startups on Wednesday 19th June 2024, at 1:00…

Learn More and Register...
Thursday, June 20, 2024 Online 10:00AM EST

Tips & Tricks: SOLIDWORKS Drawings

In SOLIDWORKS, drawings are the main way we communicate our designs and take them from the design phase to actual…

Learn More and Register...
Tuesday, June 25, 2024 Online 10:00AM EST

Exciting Updates to 3DEXPERIENCE Works Products

Whether you are an existing SOLIDWORKS customer using the Platform or considering the benefits of a Cloud-based platform for data…

Learn More and Register...
Javelin Tech Update
Wednesday, August 14, 2024 Oakville, ON 10:00 - 2:00 PM ET

Javelin Tech Update Event

Discover new SOLIDWORKS technology for Cloud, AI, 3D Scanning, 3D Printing and see what we can do for you in 2024.

Learn More and Register...

Recent service reviews from clients

SOLIDWORKS Subscription Services

Improve your performance and productivity with Javelin services

Javelin Support Team

Technical Support

With SOLIDWORKS Subscription Service, you have access to extensive help from our SOLIDWORKS experts. Which will enhance your software investment and guide you through development challenges.

Benefits
  • Live Technical Support from our certified support team.
  • Remote Support to solve your technical issue right on your machine.
  • Regular Communication of software updates and technical tips and tricks.
SOLIDWORKS User

Upgrades & Resources

Enjoy the latest version of your software and direct access to a comprehensive library of drawings, parts, assemblies, and features contributed by users around the globe.

Advantages
  • Automatic Upgrades to the most Up-to-date Version of your SOLIDWORKS software.
  • FREE access to the SOLIDWORKS Customer Portal for Macros, Documentation, and the ability to submit Enhancement Requests.
  • Full access to the SOLIDWORKS Knowledge Base for Articles, Tech Tips, and Best Practices.
MySolidWorks

Online Training & Certification

A MySolidWorks online account is included with your subscription service where you can get answers, stay current, and sharpen your design skills with online training.

Features
  • Your MySolidWorks Standard Account includes 600+ online tutorial videos.
  • FREE access to SOLIDWORKS testing and certification to help you become a Certified SOLIDWORKS Associate (CSWA) or Professional (CSWP).

Do you need Technical Suppport

Call us free at  1-877-219-6757  and get your questions answered